Shortly after she published Radical Candor, Kim Scott realized that biased feedback and protective hesitation…
When thinking about how to best deliver feedback, think not only about the manner in which you give it, but also the setting you choose. Radically Candid praise is delivered in public and Radically Candid criticism is delivered in private. When you share specifically what was great and why it was great publicly, not only does it have more meaning for the person being praised, it helps the whole team learn something new. If you’re criticizing a person, it’s much kinder to do it in private. It will also be more clear, because private criticism is much less likely to trigger a person’s defense mechanisms.
Russ shares some tips for how to remember to give criticism in private and praise in public.
Read our article about scenarios that might call for reconsidering public praise and private criticism.