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Roll Out Radical Candor on Your Team

A number of you have asked how to roll out Radical Candor on your team. How can you get started with some of the ideas from the book and the podcast as a group? Last year, I wrote an Advice Column post answering a CEO’s question about introducing the concepts and starting to build a Radically Candid culture. But let’s get more specific. Here are a few simple things you can do:

1) Start a book discussion group.

Have your team read a chapter of the book each week and use our questions to get the conversation started.

2) Print the Radical Candor framework.

Put up the printouts in conference rooms, 1:1 rooms, or wherever your team will see it regularly. Having the ideas top of mind can help when a feedback situation arises.


3) Share your own stories.

Think of your own stories in each quadrant and share them with your team. When did somebody give you some Radically Candid feedback that maybe stung a little bit in the moment but stood you in good stead for the rest of your career?

 

For more ideas, read about this company who created a Radical Candor award. What other things have you and your team done to get started with Radical Candor?

Video: Why to Avoid “Don’t Take it Personally”

It’s hard to take general management and feedback advice and visualize how to apply it in real-life situations. Some Radical Candor readers have mentioned to Kim that it would be helpful to see various feedback and management scenarios acted out. So she and Eleanor Scott did this fun improv role play to help with one of Kim’s pieces of advice:

Eliminate the words “Don’t take it personally” from your vocabulary.

Here’s why it’s such a bad idea to say, “Don’t take it personally” when someone gets upset after you’ve given them some critical feedback:

For more tips, check out Chapter 2 of Radical Candor, and read this highly popular article from last year about giving feedback that’s not about personality.

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