Why The Feedback Sandwich Is Ineffective & What to Do Instead
Feedback (praise and criticism) is the atomic building block of management. To be a great boss you have to give…
A HIP Approach to Feedback: 6 Tips to Help You Practice Radical Candor
We’re all about helping people become more Radically Candid with their feedback. By feedback, we mean praise and criticism. Being Radically…
Video: A Ruinous Empathy Story
Kim shares a story about a time that she describes as the worst moment of her career. She learns a…
Resolve to Be a Better Leader in 2017
It’s that time of year. A time for new beginnings. A time for renewal and resolution. Like many, you may…
Video Tip: Praise in Public, Criticize in Private
When thinking about how to best deliver feedback, think not only about the manner in which you give it, but…
Praise & Manipulative Insincerity — Kim’s Story
Manipulatively Insincere praise is given not because it is genuine, but for another motive or agenda. Here’s a story about…
Praise & Ruinous Empathy
Praise can be Ruinously Empathetic when bosses try to be “nice” and get things wrong. Below are a few cautionary…
Video Tip: Radically Candid Praise is Immediate
Radically Candid praise is immediate. You'll remember the specifics much better when you see something great and point it out…
Praise & Obnoxious Aggression
Praise can be Obnoxiously Aggressive when it is given without any care for the recipient. Belittling compliments are one of…
Praise & Radical Candor
Radically Candid praise acknowledges the good work that someone has done and challenges them to do even better. Kim learned…