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Video: A Ruinous Empathy Story

Stephanie Usry cared personally about her co-worker — she was one of her best friends! Because of this, Stephanie found herself in a tricky situation. She was so focused on showing that she Cared Personally that she missed the opportunity to help her friend by giving a Direct Challenge.
Her story is a reminder why it’s important to Challenge Directly, especially when you care about someone. Watch the video of her story to find out what happened.

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