Corrections, factual observations, disagreements, and debates are different from criticism. It’s vital to be able to correct somebody’s work, to make a factual observation, or to have a debate in public. But criticism should be offered in private.
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In 2009, investors asked Tim Cook questions about what would happen when Steve Jobs was no longer Apple's CEO. He responded with the Cook Doctrine, one of the best articulations of how culture serves as a company's DNA that transcends any one...
1:1s Are Your Must-Do Meetings 1:1 conversations are your single best opportunity to listen, really listen, to the people on your team to make sure you understand their perspective on what’s working and what’s not working. These meetings also...
By Kim Scott I’ve been thinking about what the most important thing is for leaders to think about in 2026. This may be kind of a random segue, but I was born in 1967 - the Age of Aquarius. Peace, love, harmony. All you need is love. That was the era...
Every once in a while, if you’re lucky, you get to work on something that is so fun you can’t believe it’s work. For me, collaborating with my team and the folks at Second City Works to create a workplace comedy series, The Feedback Loop, was one of...
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Edited By Brandi Neal. Flat organizations are often touted as the future of efficient work. But when you remove managers and collapse hierarchies, you’re not flattening the org—you’re flattening people. Radical Candor offers a more nuanced, humane,...
Edited By Brandi Neal. When Chloé van Bergen joined Secretly Group in the middle of the pandemic, she faced legacy systems, cultural barriers, and the growing pains of a company on the rise. By embracing Radical Candor, the vice president of...
*This post about how to apply Radical Candor in a crisis was originally written at the beginning of the pandemic. In the wake of recent mass layoffs at tech companies and reports of 'quiet cracking', this information about how to communicate during...
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