Compassionate Candor vs. Radical Candor: Two Names, One Framework
People have been asking lately if we have ‘rebranded’ Radical Candor as Compassionate Candor. Nope. These terms are synonymous. Use whichever you prefer.
Read More
Candor vs. Honesty: Why I Didn't Call It Radical Honesty
Developing trust is not simply a matter of "do x, y, and z, and you have a good relationship." Like all human bonds, the connections between bosses and the people who report to them are unpredictable and not subject to absolute rules.
How to Build Trust With Your Team by Giving Up Control
Give your team a sense of autonomy and agency, and they can bring their best selves to work. You can guide your team to real results if you've built a trusting relationship with each person reporting to you, and there can only be real trust when...
How to Build Trust With Your Direct Reports as a Manager
The most important question, the question that goes to the heart of being a good boss, doesn’t usually get asked. An exception was Ryan Smith, the CEO of Qualtrics. I’d just started coaching him, and his first question to me was, “I have just hired...
How to Stay Centered as a Manager
How do you create a climate where trust can flourish? How do you create a climate in which Radically Candid relationships can flourish? Your role as boss is far more meaningful than the usual Dilbert stereotype.
How to be a good boss
What Do Bosses Actually Do? Given my line of work, I get asked by almost everyone I meet how to be a better boss/manager/leader. I get questions from the people who worked for me, the CEOs I coached, the people who attended a class I taught, or a...
Managing a Team in the Early Days of AI
Sebastian Mallaby, author of The Infinity Machine, wrote that “Artificial Intelligence heralds a transformation more profound than anything since homo sapiens acquired the capacity for abstract thought some 70,000 years ago.” Adam Becker, author of...
disagree in public, criticize in private
Corrections, factual observations, disagreements, and debates are different from criticism. It’s vital to be able to correct somebody’s work, to make a factual observation, or to have a debate in public. But criticism should be offered in private.
Apple's DNA Transcends Who Its Leader Is
In 2009, investors asked Tim Cook questions about what would happen when Steve Jobs was no longer Apple's CEO. He responded with the Cook Doctrine, one of the best articulations of how culture serves as a company's DNA that transcends any one...
1:1s Are Your Must-Do Meetings
1:1s Are Your Must-Do Meetings 1:1 conversations are your single best opportunity to listen, really listen, to the people on your team to make sure you understand their perspective on what’s working and what’s not working. These meetings also...