How to Avoid Kicking Up
You may have heard the phrase “kissing up and kicking down,” which refers to the tendency of some people to try to please and flatter their bosses while taking out frustrations on the people who report to them. While this is a common behavior, I’ve found myself more likely to do the opposite. Here’s a reader question I received about this: In the book, Kim talks about an instance where she "kicked up" with Larry Page. I'd like to think…