In its most basic form, Radical Candor is a framework to facilitate communication that is kind, clear, specific and sincere. It’s about being able to Care Personally and Challenge Directly at the same time. While this kind of communication is always important for building trust and maintaining relationships, it’s even more important during a crisis when anxieties are heightened and everything is uncertain. Kim, Jason and Amy unpack how to Challenge Directly during a crisis without losing your humanity.
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