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Video: A Ruinous Empathy Story

Kim shares a story about a time that she describes as the worst moment of her career. She learns a hard lesson after being Ruinously Empathetic with one of her employees for a period of several months. Although she Cares Personally and tries to be "nice," her lack of Direct Challenges causes issues for her, for the employee, and for her whole team. Watch her story: https://www.youtube.com/watch?v=uN0DQRqmQNs Listen to episode 4 of the Radical Candor podcast to hear Kim and Russ discuss this story…

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Video: A Radical Candor Story

It's time for some Radical Candor! Russ tells a story of receiving Radical Candor from his Colonel in the Marines. He gets a Direct Challenge that gives him a clear message for how he can improve, and as a result, Russ is able to become a better leader. https://www.youtube.com/watch?v=dTNK70WJc58 What may not be as clear in this version of the story is the way that the Colonel showed that he Cared Personally. This was something that he had done over time…

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Video: Kim’s Manipulative Insincerity Story

Remember that the labels that we use for the Radical Candor framework (Radical Candor, Ruinous Empathy, Obnoxious Aggression, Manipulative Insincerity) are not labels for people. They're ways to describe specific interactions, to help make Radical Candor easier. By sharing stories that show how these types of behaviors come about, we hope to remind you that we all make mistakes and help you learn from ours. Last month we shared a story from Kim about Obnoxious Aggression, and as you know if you've been…

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Video: A Journey to Manipulative Insincerity

We've shared a couple of stories from Russ, telling about a time he was Ruinously Empathetic with his feedback, and then how he shifted to Obnoxious Aggression. What happened next is a common path; his Obnoxious Aggression led to Manipulative Insincerity. You may remember it from Stephanie Usry's story a couple of weeks ago. Watch this video to see Russ's full journey through each of these areas of the Radical Candor 2x2: https://www.youtube.com/watch?v=OT7Dr6Xb7HE It's easy to see how we could all…

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My 2016 Whoops the Monkey

Two of my goals in starting Candor, Inc. and also in writing Radical Candor are to help others learn from my mistakes, and to encourage leaders to be open about the mistakes they make. There are several benefits to being self-critical publicly. One, you show that you know you’re not perfect, and this encourages others to criticize you when you’re making mistakes you may not be aware of. Two, you show that it’s not the end of the world to make…

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Video: From Obnoxious Aggression to Manipulative Insincerity

Most of us don't consider ourselves to be jerks or rude people. So if we discover that we've been Obnoxiously Aggressive, we're chagrined! Unfortunately, the natural tendency then is to back off the Direct Challenge. Obnoxious Aggression turns into Manipulative Insincerity. In our latest video, Candor Trainer Stephanie Usry tells her stories about following this journey. https://www.youtube.com/watch?v=yaDhSO2j898 Next time you find yourself being Obnoxiously Aggressive, remember this story. Instead of backing off your Direct Challenge, push yourself higher on the Care…

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Video: A Ruinous Empathy Story

Have you ever held back from saying what you really thought at work because you didn't want to hurt someone's feelings? Have you seen something that needed improvement but didn't tell the person, figuring they would realize and fix it on their own? If you said yes to either of these questions, you may be exhibiting Ruinous Empathy. But don't despair! So many of us have made these mistakes. We care about the people we work with, and we don't want…

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Video: A Story About Obnoxious Aggression

Obnoxious Aggression can feel like a harsh label. But does this statement sound like something you might say? I will assert for the record that I am not a jerk. But I do sometimes behave like one. With the chaos and stress of work, it can sometimes be hard to take a step back and make sure we're showing we Care Personally. We all make mistakes, but it doesn't mean we're bad people. In this video, Kim tells a story…

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Video: A Ruinous Empathy Story

Stephanie Usry cared personally about her co-worker -- she was one of her best friends! Because of this, Stephanie found herself in a tricky situation. She was so focused on showing that she Cared Personally that she missed the opportunity to help her friend by giving a Direct Challenge. Her story is a reminder why it's important to Challenge Directly, especially when you care about someone. Watch the video of her story to find out what happened. https://youtu.be/FJF-NwwnGvk More stories about Ruinous Empathy

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The Financial Risks of Ignoring Feedback

Feedback is a critical, integral skill for success and growth in the workplace, not only for managers but for everyone. It’s very hard to give and receive feedback, and you may hate doing it. But if you don’t do both, it can create bad situations for you and the teams around you. Don’t believe us? Read this story from one of our readers for an example of the financial importance of providing and accepting feedback. Building a Relationship Several years…

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