What’s feedback got to do with it? If it’s running a successful business or building strong relationships, effective feedback is everything. And if you're stuck in a negative feedback loop at work, you're likely losing time, money and the best...
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This post about feedback in healthcare as an act of caring was contributed by Sue Tetzlaff, RN, RHIA, MHA, FACHE, co-founder and principal of Capstone Leadership Solutions.
Do you think your feedback is often Ruinously Empathetic? If so, you're not alone. In our experience, most feedback mistakes fall in the Ruinous Empathy quadrant.
It’s a lot easier to lead by example than it is to change other people’s behavior. If you want to encourage feedback between the people on your team, you're going to have to create an environment where people feel safe and encouraged to give real...
What is Radical Candor? People often get confused about what Radical Candor really means.
Do you want to know how to stop quiet quitting? The answer is simple, but it's not easy. Learn to practice Radical Candor.
How often should you be giving people feedback? Speaking a few years ago at Slack, I got a question about feedback frequency — how much is too much or not enough?
A great way to practice the principles of Radical Candor is by starting a virtual book club. We’ve put together this list of Radical Candor book club questions to get you started with the discussions for each chapter.
It’s frustrating to work with somebody who expects to be rewarded for being more miserable than you are, who’s constantly trying to engage in a contest about who can work longer hours, someone who has masochism confused with commitment. These people...
Telling a person at the last minute that you can’t fulfill a commitment does real damage to your relationship. Of course, sh*t happens. Sometimes you can’t keep your commitments for reasons you could never have predicted. When that happens, as it...