One of the most important things any manager of managers can do to foster a culture of Radical Candor is to have so-called “skip-level meetings.” I don’t love the term “skip level” because it reinforces hierarchy and the whole point of this process...
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Every CEO, middle manager and first-time manager I have ever worked with has struggled to figure out how to run a productive staff meeting.
Having one-on-one meetings on a regular cadence with each of your direct reports is probably the most important thing you do as a manager.
With more people working in remote and hybrid environments than ever before, company, team and individual goals must be explicit and measurable. Setting goals is an ideal way to stave off what Microsoft calls "productivity paranoia."
What’s feedback got to do with it? If it’s running a successful business or building strong relationships, effective feedback is everything. And if you're stuck in a negative feedback loop at work, you're likely losing time, money and the best...
This post about feedback in healthcare as an act of caring was contributed by Sue Tetzlaff, RN, RHIA, MHA, FACHE, co-founder and principal of Capstone Leadership Solutions.
Do you think your feedback is often Ruinously Empathetic? If so, you're not alone. In our experience, most feedback mistakes fall in the Ruinous Empathy quadrant.
It’s a lot easier to lead by example than it is to change other people’s behavior. If you want to encourage feedback between the people on your team, you're going to have to create an environment where people feel safe and encouraged to give real...
What is Radical Candor? People often get confused about what Radical Candor really means.
Do you want to know how to stop quiet quitting? The answer is simple, but it's not easy. Learn to practice Radical Candor.