Podcast Season 3, Mini Episode 3: Eliminate the Phrase ‘Don’t Take It Personally’ from Your Vocabulary
When giving feedback, you should expect emotion. Even when you don’t personalize, it’s personal. That’s why you should eliminate the phrase, “Don’t take it personally” from your vocabulary. In this Radical Candor podcast mini-episode, Kim explains why It’s futile to say in response to emotion, “Don’t take it personally!” Part of your job as a boss (and as a human being) is to deal with emotional responses, not to dismiss them or pretend they’re not there or avoid them. (This episode was recorded outside so you might hear some bird noises — enjoy!)
Listen to the episode: