Esther Bintliff recently interviewed me for the Financial Times about Radical Candor — feedback that is kind, clear, specific and sincere — and some folks have asked me what I think about Avraham Kluger’s research, which Bintliff also referenced in...
While the thought of giving or getting feedback might conjure up dread, or as one friend said to me when I told her where I worked, "Hearing the word 'feedback' causes me to involuntarily clench my buttocks," most people do want feedback, especially...
There is a big difference between Caring Personally and giving praise or criticism about somebody's personality. The final tip in our HIP approach to feedback is that Radically Candid praise and criticism is not about personality. It’s about the...
This post on performance development originally appeared on Bonusly, a company building tools to help people feel a sense of purpose and progress at work. Most everyone has had a boss who failed at performance development—helping people on their...
Stop for a moment and remember the last time you gave someone feedback. How did it go? If your feedback fell flat, you’re not alone. Feedback fails are frustratingly common.
The best feedback is Radically Candid. It Challenges Directly while showing you Care Personally. To make that easier to do, we break it down and say that Radical Candor is HIP: Humble, Helpful, Immediate, In person, Public praise/Private criticism,...
We’re all about helping people become more Radically Candid with their feedback. By feedback, we mean praise and criticism. Being Radically Candid means:
A good rule of thumb for guidance is praise in public, criticize in private.
One’s awareness of a negative stereotype about a group to which one belongs can actually harm one’s performance: fear of confirming the stereotype raises that person’s level of anxiety and makes it harder to perform at one’s best.
"Getting and giving impromptu feedback is more like brushing and flossing than getting a root canal," Radical Candor author and co-founder Kim Scott says. "Don’t schedule it. Just ask for it and offer it consistently and immediately when it’s...