It’s a lot easier to lead by example than it is to change other people’s behavior. If you want to encourage feedback between the people on your team, you're going to have to create an environment where people feel safe and encouraged to give real...
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How often should you be giving people feedback? Speaking a few years ago at Slack, I got a question about feedback frequency — how much is too much or not enough?
It’s frustrating to work with somebody who expects to be rewarded for being more miserable than you are, who’s constantly trying to engage in a contest about who can work longer hours, someone who has masochism confused with commitment. These people...
Telling a person at the last minute that you can’t fulfill a commitment does real damage to your relationship. Of course, sh*t happens. Sometimes you can’t keep your commitments for reasons you could never have predicted. When that happens, as it...
Esther Bintliff recently interviewed me for the Financial Times about Radical Candor — feedback that is kind, clear, specific and sincere — and some folks have asked me what I think about Avraham Kluger’s research, which Bintliff also referenced in...
There is a big difference between Caring Personally and giving praise or criticism about somebody's personality. The final tip in our HIP approach to feedback is that Radically Candid praise and criticism is not about personality. It’s about the...
This post on performance development originally appeared on Bonusly, a company building tools to help people feel a sense of purpose and progress at work. Most everyone has had a boss who failed at performance development—helping people on their...
The pressure to be silent comes in a dizzying array of disguises, internal and external. Here are some common excuses or rationalizations I’ve used for remaining silent when it would have been better for me to speak up.
OK, folks, this may seem out of left field. But here goes: I started a book group on a new app called Fable, and I think a bunch of you might really enjoy joining it. There’s not exactly a tie-in to Radical Candor, other than a hope that we can...
The best feedback is Radically Candid. It Challenges Directly while showing you Care Personally. To make that easier to do, we break it down and say that Radical Candor is HIP: Humble, Helpful, Immediate, In person, Public praise/Private criticism,...