Kim Scott is the author of Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity and Radical Respect: How to Work Together Better and co-founder of Radical Candor, a company that helps people put the ideas in her books into practice.
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Giving immediate feedback is one of the most important things a manager can do. When you provide feedback right away, it has a much greater impact than waiting for the "right time."
Asking employees for feedback is a powerful tool for building trust, enhancing engagement, and driving continuous improvement throughout your organization.
Feedback (praise and criticism) is the atomic building block of management. To be a great boss you have to give frequent feedback. Praise is the best way of letting people know what to do more of. Criticism lets them know what to do less of. Some...
Kim Scott is the author of Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity and Radical Respect: How to Work Together Better and co-founder of Radical Candor, a company that helps people put the ideas in her books into practice.
Managers often ask us how to get feedback from employees. Understanding the best way to get feedback from employees is the first step toward creating a culture of Radical Candor. But it's not the only step.
There's been a lot of chatter lately about feedback vs. feedforward. Words matter. I don’t love the word feedback, but because it’s commonly used to show people what to do more of and what to do less of, I use it often.
Everyone can be excellent at something. That’s very different from saying anyone can be good at anything—definitely not true. Sadly, lots of people never find work they are truly excellent at because they stay in the wrong job too long.
*This article about underperforming employees while on a steep growth trajectory has been adapted from Radical Candor: Be a Kickass Boss Without Losing Your Humanity.
According to Gallup's Leadership and Management Indicator, only 21% of employees in the U.S. trust the leadership in their organization. In addition, only 28% said they feel their manager communicates effectively and just 30% of employees feel their...