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How To Turn Feedback Into Something You Can Act On

How to Turn Feedback into Something You Can Act On

Hopefully you’re out there asking for and getting feedback regularly. That’s great! Now, if you’re getting a lot of feedback, we can pretty much guarantee that it won’t all be high quality, actionable stuff. We’ve said before, “Don’t criticize the criticism,” and we’ve talked about what to do if you disagree with the feedback. But what about feedback that you’re not sure what it means, or how to act on? What do you do with that? We recently got this…

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Podcast Episode 22: It’s About Humans, Not Resources

Podcast Episode 22: It’s About Humans, Not Resources

Do you ever get so caught up in achieving results at work that you forget that the people around you are real people? Even the most empathetic of us can make this mistake. This episode, Kim and Russ are joined by guest Al Guido, President of the San Francisco 49ers, to share stories and advice for putting the human back in human resources. Listen now! In This Episode Kim and Russ kick off the episode with a discussion of why…

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A Great Start To A Radical Candor Journey

A Great Start to a Radical Candor Journey

A few weeks ago, we received an amazing email from Samir Sagar, Director at Manubhai Jewellers. He had shared some of our blog posts and videos with his team several weeks prior, and on the day of the email to us, had held a meeting with his five direct reports to ask for feedback. I told my team that I am at fault for not creating an atmosphere in which they can bring their honest feedback ...and that I never…

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Podcast Episode 21: More Time Hiring = Less Time Firing

Podcast Episode 21: More Time Hiring = Less Time Firing

Building a great team is critical for bosses, but how do you bring on the right people? Interviewing and hiring is so hard to do -- in this episode, Kim and Russ share some of their mistakes, what they've learned, and advice for a better hiring process. Listen to the episode: The Episode at a Glance A lot of listeners have written in to ask about their challenges with interviewing and hiring. Kim and Russ know it's a really difficult…

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What If You Need To Interrupt?

What If You Need to Interrupt?

In episode 12 of the Radical Candor podcast, Kim and Russ talked about how to give feedback to someone who frequently interrupts in meetings. Then a few weeks ago, we also shared advice for how to stop your own habit of interrupting. There’s one more question we’ve been getting about this topic...What if you need to interrupt someone? How do you go about gently telling a person that's speaking for way too long in a meeting, that his time's up?…

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Podcast Episode 20: Help! My Boss Is An Absentee Manager

Podcast Episode 20: Help! My Boss is an Absentee Manager

Absentee managers may not be as frustrating as micromanagers, but they're even more common and can have a negative impact on your career. Kim and Russ share stories of absentee managers, talk about whether to just make do with this type of boss, and give their tips for what to do when you find yourself with an absentee manager. Listen to the episode: In This Episode Russ and Kim have heard loads of stories about absentee managers. The episode starts…

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Radical Candor And The Candor Canary At Gem

Radical Candor and the Candor Canary at Gem

We have a great story to share with you about a company that rolled out Radical Candor in their organization. Gem, a Los Angeles based blockchain company focused on healthcare and supply chain, recently introduced their 20-person team to Radical Candor and developed a really fun way to recognize their successes. Read on for ideas on rolling out the framework with your team! - - - As People Operations Manager at Gem, Madeline Mann had been hearing some feedback from…

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Podcast Episode 19: Being A Boss Isn’t For Everyone… Including Some Bosses

Podcast Episode 19: Being a Boss Isn’t for Everyone… Including Some Bosses

How do you know if management is right for you? Maybe you're thinking about becoming a boss, or you're already a boss but aren't sure you want to be. Kim and Russ are joined by guest Hunter Walk, Partner at Homebrew, to share stories and advice for making this decision. Listen to the episode: This Episode at a Glance This episode starts with a conversation between Kim, Russ, and Hunter Walk, Partner at Homebrew (one of Candor, Inc.'s investors). Hunter…

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Are You An Absentee Manager, A Micromanager, Or A Thought Partner?

Are you an Absentee Manager, a Micromanager, or a Thought Partner?

In Episode 13 of our podcast we talked about the dreaded micromanager boss and how to work towards a better relationship with them. As a part of that discussion, we briefly talked about a few ‘modes’ a manager might fall into based on how close they are to the team’s work. We call managers who have low, almost non-existent involvement in their team’s work absentee managers. Those with extremely (maybe excruciatingly) close involvement are micromanagers. And in between those are…

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Podcast Episode 18: We Couldn’t Decide On A Title For This Episode

Podcast Episode 18: We Couldn’t Decide on a Title for This Episode

Decisions are critical to keeping your team moving forward, but a lot of people struggle to make them. Kim and Russ share advice to help you make sure that perfect doesn't become the enemy of good. Listen now! Episode Overview This episode is all about indecisiveness. Usually the problem around decision making is not that people aren't making the right decisions, but that they aren't make any decision at all! We want to help you avoid being indecisive or waiting until everything…

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Are You An Interrupter?

Are You An Interrupter?

We talked about one of the most frustrating meeting habits in episode 12 of our podcast -- interrupting! Kim and I gave some tips about how to handle being interrupted in meetings, and Kim explained some of the reasons that cause people to interrupt. Several listeners wrote in to commiserate about being interrupters and asked for our advice on how to stop. I just listened to Episode 12 of the podcast, and it really struck a chord. I have been…

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Podcast Episode 17: Promotion Schmomotion

Podcast Episode 17: Promotion Schmomotion

Everyone loves promotions, right? Well...not so fast. Kim and Russ talk about how promotions might be hurting you and your team and suggest some other ways to think about recognizing high performers. Listen to the episode: This Episode at a Glance Promotions, the kind that mean an increase in scope or responsibility, are not always the best way to recognize and reward your top performers. This episode dives into the dangers of promotion obsession for your team. Kim starts the episode with…

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Book Discussion Questions For Radical Candor

Book Discussion Questions for Radical Candor

Discussing Radical Candor as a team can help solidify the ideas and get everyone thinking about how to start applying them to your day-to-day behaviors. At Candor, one of our engineers, Matt, started a team book club; we read one chapter a week and get together over lunch to discuss how the ideas apply to our team and the Candor Coach app. We’re just finishing our first book, Hooked, and we’ve had some great discussions along the way. Organize a…

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Podcast Episode 16: Take Feedback Like A Boss

Podcast Episode 16: Take Feedback Like a Boss

Feedback helps you grow, right? So why is it so hard to take? Kim and Russ share their tips and techniques for what to do after you get feedback. Listen to the episode: In This Week's Episode Taking feedback well is tricky -- it's completely natural to have a defensive reaction when someone tells you how you can improve. In today's episode, Kim and Russ offer advice for getting past that defensive reaction to encourage more feedback and get more out of…

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Quitting With Radical Candor

Quitting with Radical Candor

As we’ve mentioned in a couple of podcast episodes (Ep 13: Help! My Boss is a Micromanager and Ep 8: How to Give Feedback to Your Boss), sometimes no matter how hard you try, no matter how much great feedback you solicit and give, a job just isn’t going to work out, and you’re going to have to take the advice I got from Gretchen Rubin: Don’t forget to quit. Quitting can be really hard. Maybe you’ve got a team…

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Podcast Episode 15: What’s Your Body Language Telling Me?

Podcast Episode 15: What’s Your Body Language Telling Me?

We keep saying that in person feedback is best...why is that? Body language! You can learn a lot from someone else's body language, and you can also use your own body language to communicate. Join Kim, Russ, and guest Amy Chang of Accompany to learn how body language can help you out at work. Listen to the episode: In This Episode Most of communication is nonverbal, so you lose a lot of information if you don't communicate in person. (If you're managing…

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Radical Candor Is Not About Labeling People

Radical Candor is Not About Labeling People

The Radical Candor vocabulary can be very useful for creating shared context and a shared standard around feedback. However, there are some good ways and some not-so-good ways to use this vocabulary. When used within a company, it can be tempting to label people using the 4 Radical Candor quadrants. “Oh, yeah, Obnoxious Aggression - that’s totally Ted!” Or people walking around making the letter “M” with their fingers to identify certain co-workers as Manipulatively Insincere (oh, that doesn’t happen…

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Podcast Episode 14: Guide For New Managers

Podcast Episode 14: Guide for New Managers

Maybe you're a first-time manager at a new company. Maybe you've been promoted within your current company. Either way, you probably have a lot of questions about how to work best with your team and get the best results. Rest assured, Kim and Russ are here to help. Listen now: This Episode at a Glance Kim and Russ have worked with many new managers and gotten a sense for the challenges of transitioning from an individual contributor role into a…

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Ruinous Empathy And Recruiting, A Story

Ruinous Empathy and Recruiting, A Story

Seven years ago, before launching Femgineer and having Kim Scott on FemgineerTV, I had to make my first sales hire for my second startup, BizeeBee. I had never hired a salesperson before. Most of my hiring experience had been with technical folks such as engineers, designers, and product managers. I just figured it would be the same. Find someone who is capable, comes with good references, and then give them some time to ramp up. I decided to hire Adam. Adam…

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Podcast Episode 13: Help! My Boss Is A Micromanager

Podcast Episode 13: Help! My Boss is a Micromanager

If you've ever had a micromanager boss, you know how frustrating and demotivating it is to be micromanaged. You feel powerless -- what can you do? Kim and Russ have some advice for these situations. Listen now: In This Episode Kim and Russ agree, being micromanaged feels terrible. Russ tells a story about a boss who was micromanaging him. Even though the boss wouldn't show up to 1:1s with Russ and didn't know what Russ and his team were doing, he tried…

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