Podcast

Get Shit Done Step 4 — Push Decisions Into the Facts 4 | 10

On this episode of the Radical Candor Podcast, Kim, Jason and Amy discuss how to make a decision after you've listened, clarified and debated your idea. Step 4 of the Get Shit Done Wheel, decide, is all about pushing the decisions into the facts. The Radical Candor Podcast team outlines 4 steps to follow when making decisions once you have shoved all ego — especially your own — out of the way. They also talk about the pitfalls of unconscious bias, the perils of skipping steps 1-3 and how to avoid garbage can decision-making.

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Once you have gone through the listening, clarifying and debating spokes of the Get Shit Done Wheel, you have likely lined up decisions and facts and (hopefully) shoved all ego — especially your own — out of the way.

Now is the time, as Twitter and Square CEO Jack Dorsey put it, to “push the decisions into the facts.” Or as Kim says — how to help a team make the best possible decisions — or to “always get it right.”

Radical Candor Podcast

Easier said than done. In a recent McKinsey survey, 61% of executives said that at least half the time they spent making decisions, much of it surely spent in meetings, was ineffective. And just 37% of respondents said their organizations’ decisions were both high-quality and timely.

So, how do you ensure you're making the right decisions in a timely manner? The best bosses often do not decide themselves, but rather create a clear decision-making process that empowers people closest to the facts to make as many decisions as possible. Not only does that result in better decisions, but it also results in better morale.

See the Radical Candor Podcast checklist below for the 4 steps to follow to create an environment where decisions are made by the folks closest to the facts versus by the boss.

Radical Candor Podcast Checklist

  1. When making decisions, you’re not the decider (usually). Remember, kick-ass bosses don’t grab decisions for themselves, but rather create a clear decision-making process that empowers people closest to the facts to make as many decisions as possible rather than fostering a culture of garbage can decision-making.
  2. The decider should get facts, not recommendations before making decisions. Be aware and accept that we all bring biases to the table in every decision we make. Create a culture where it’s safe for people to bring “unwelcome” facts to the table.
  3. Go spelunking before making decisions. To mitigate bias as much as possible, make sure you’re getting to the source of the facts versus making decisions based on ego-driven or emotional recommendations.
  4. Finally, hold a Big Decision Meeting and make sure once the decision is final a careful summary of the meeting is distributed to all relevant parties.

Radical Candor Podcast Resources

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FAQs

What does it mean to 'push decisions into the facts'?

Pushing decisions into the facts means grounding your decision-making in objective data rather than ego-driven opinions or emotional recommendations. The phrase, attributed to Twitter and Square CEO Jack Dorsey, is about stripping away personal agendas and biases so the best available evidence drives the outcome. In practice, this means getting facts — not polished recommendations — in front of the decider, and going directly to the source of information rather than relying on filtered summaries.

Should a boss always be the one making decisions?

No. According to the Radical Candor framework, kick-ass bosses rarely grab decisions for themselves. Instead, they create a clear decision-making process that empowers the people closest to the facts to make as many decisions as possible. This approach leads to two benefits: better-quality decisions (because the people with the most relevant knowledge are deciding) and better team morale (because people feel trusted and valued).

What are the 4 steps for making better decisions in the Get Shit Done Wheel?

The episode outlines four key steps:

  • Recognize you're usually not the decider — create a process that empowers others rather than centralizing decisions with the boss.
  • Get facts, not recommendations — present raw data to the decider so bias is minimized.
  • Go spelunking — dig to the source of the facts rather than relying on filtered, ego-driven summaries.
  • Hold a Big Decision Meeting — formalize the decision and distribute a careful summary to all relevant parties afterward.
What is 'garbage can decision-making' and why should you avoid it?

Garbage can decision-making refers to a chaotic model where decisions happen haphazardly — problems, solutions, and decision-makers collide by chance rather than through a deliberate process. The result is poor outcomes and a culture where people feel left out or overlooked. The Radical Candor approach counters this by establishing a structured process — listening, clarifying, debating, then deciding — so decisions are intentional and informed rather than accidental.

How does unconscious bias affect decision-making, and how can you mitigate it?

Unconscious bias shapes every decision we make, often without our awareness. On this episode, the team emphasizes accepting that bias exists at the table before you can address it. To mitigate it, leaders should create a culture where it's safe to surface 'unwelcome' facts, go directly to primary sources rather than filtered recommendations, and resist making decisions based on who presents information most confidently or persuasively rather than on what the evidence actually shows.

What happens if you skip the earlier steps of the GSD Wheel before deciding?

Skipping the listening, clarifying, and debating steps of the Get Shit Done Wheel before reaching the decide step leads to poorly informed decisions. Without those earlier steps, decision-makers lack the context, diverse perspectives, and grounded facts they need. This lines up with McKinsey research cited in the episode: 61% of executives said at least half their decision-making time was ineffective, and only 37% felt their organizations made decisions that were both high-quality and timely.

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