Get Shit Done Step 4 — Push Decisions Into the Facts 4 | 10
On this episode of the Radical Candor Podcast, Kim, Jason and Amy discuss how to make a decision after you've listened, clarified and debated your...
There is an order of operations to practicing the principles of Radical Candor. The first thing to do is to ask for criticism, especially if you’re the boss. But how can you do this in a way that's not awkward? On the latest mini-episode of the Radical Candor Podcast, Kim explains how to solicit feedback with a simple four-step process.
Listen to the episode.
These four tips can help you solicit Radical Candor more easily.
It’s awkward to ask people to tell you frankly what they think of your performance — even more awkward for them than it is for you. We recommend that you come up with a go-to question. There are three elements to a good go-to question.
Most people will try to wriggle out of the conversation. They probably didn’t see your question coming, and so they feel immediately wary. “Really everything is fine,” they may insist. Their discomfort will make you feel uncomfortable, and you may find yourself reassuring them by nodding and offering an “I’m glad to hear that.” Don’t do this. It’s essential that you prepare yourself for these scenarios in advance and commit to sticking with the conversation until you have a genuine response.
One technique is to count to six before saying anything else, forcing them to endure the silence. The goal is not to be a bully but to insist on a candid discussion — to make it harder for the person to say nothing than to tell you what they’re thinking. If they can’t come up with anything on the spot, you can always arrange a time to meet again. If counting to six doesn’t do the trick, ask the question again. And again if necessary.
Listen to and clarify the criticism — but don’t debate it. Try saying, “So what I hear you saying is . . .”
Once you’ve asked your question and embraced the discomfort and understood the criticism, you have to follow up by showing that you really did welcome it. You have to reward the candor if you want to get more of it.
Learn more about these four steps >>
Improvising Radical Candor, a partnership between Radical Candor and Second City Works, introduces The Feedback Loop (think Groundhog Day meets The Office), a 5-episode workplace comedy series starring David Alan Grier that brings to life Radical Candor’s simple framework for navigating candid conversations.
You’ll get an hour of hilarious content about a team whose feedback fails are costing them business; improv-inspired exercises to teach everyone the skills they need to work better together, and after-episode action plans you can put into practice immediately.
We’re offering Radical Candor podcast listeners 10% off the self-paced e-course. Follow this link and enter the promo code FEEDBACK at checkout.
The Radical Candor Podcast theme music was composed by Cliff Goldmacher. Order his book: The Reason For The Rhymes: Mastering the Seven Essential Skills of Innovation by Learning to Write Songs.
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On this episode of the Radical Candor Podcast, Kim, Jason and Amy discuss how to make a decision after you've listened, clarified and debated your...
On this episode of the Radical Candor podcast, Amy and Jason discuss managers who have low, almost non-existent involvement in their team’s work, aka...
Once you have created a culture of listening, the next step in the Radical Candor Get Sh*t Done Wheel is to push yourself and your direct reports to...