Video Tip: Move Your Feedback Away from Ruinous Empathy and Do This Instead
Do you think your feedback is often Ruinously Empathetic? If so, you're not alone. In our experience, most feedback mistakes fall in the Ruinous Empathy quadrant.
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Video Tip: How Often Should I Give Feedback?
How often should you be giving people feedback? Speaking a few years ago at Slack, I got a question about feedback frequency — how much is too much or not enough?
Video Tip: Embrace the Discomfort When Asking for Radical Candor
We talk a lot about how to give feedback, how to be helpful, humble, immediate, how to balance praise and criticism, etc. But as hard as it is to try to be good at giving feedback, it can be even harder to try to get the feedback you need. We can...
3 Ways to Introduce Radical Candor's Feedback Framework to Your Organization
When we talk about Radical Candor at companies or with individuals, we see a lot of heads nodding in agreement. People understand that Radical Candor's feedback framework can improve performance, reduce politics and make work more fun. But how do...
Video: Why to Avoid "Don't Take it Personally"
It's hard to take general management and feedback advice and visualize how to apply it in real-life situations. Some Radical Candor readers have mentioned to Kim that it would be helpful to see various feedback and management scenarios acted out. So...
Video: Radical Candor, the Book
We're very excited for the release of Radical Candor: Be a Kickass Boss Without Losing Your Humanity, coming next Tuesday, March 14th! To get excited for Pi Day, and the copy of the book that you've hopefully already pre-ordered :), check out this...
Video: A Manipulative Insincerity Story
Manipulative Insincerity is the worst of the quadrants in our Radical Candor 2x2 because you don't Challenge Directly or show you Care Personally. Unfortunately, when you or those around you behave with Manipulative Insincerity, it's often...
Video: The Radical Candor Origin Story
Have you heard Kim tell the origin story for Radical Candor? When she was living in New York, a complete stranger approached her on the street and Challenged her Directly while also showing that he Cared Personally. Kim was amazed by the...
Video: A Ruinous Empathy Story - Kim
Kim shares a story about a time that she describes as the worst moment of her career. She learns a hard lesson after being Ruinously Empathetic with one of her employees for a period of several months. Although she Cares Personally and tries to be...
Video: A Radical Candor Story - Russ Laraway
It's time for some Radical Candor! Russ tells a story of receiving Radical Candor from his Colonel in the Marines. He gets a Direct Challenge that gives him a clear message for how he can improve, and as a result, Russ is able to become a better...