Feedback (praise and criticism) is the atomic building block of management. To be a great boss you have to give frequent feedback. Praise is the best way of letting people know what to do more of. Criticism lets them know what to do less of. Some...
We’re all about helping people become more Radically Candid with their feedback. By feedback, we mean praise and criticism. Being Radically Candid means:
Kim shares a story about a time that she describes as the worst moment of her career. She learns a hard lesson after being Ruinously Empathetic with one of her employees for a period of several months. Although she Cares Personally and tries to be...
It’s that time of year. A time for new beginnings. A time for renewal and resolution. Like many, you may be feeling inspired and committed to a set of New Year’s Resolutions. But have you committed to any that will help you be a better leader in...
When thinking about how to best deliver feedback, think not only about the manner in which you give it, but also the setting you choose. Radically Candid praise is delivered in public and Radically Candid criticism is delivered in private. When you...
Manipulatively Insincere praise is given not because it is genuine, but for another motive or agenda.
Praise can be Ruinously Empathetic when bosses try to be “nice” and get things wrong. Below are a few cautionary tales of how trying to make a person feel good without taking the time to understand the details of their work to challenge them...
Radically Candid praise is immediate. You'll remember the specifics much better when you see something great and point it out right away. At Candor, Inc. we of course think great feedback is extremely important, and so in addition to trying to help...
Praise can be Obnoxiously Aggressive when it is given without any care for the recipient. Belittling compliments are one of the best examples of this.
Radically Candid praise acknowledges the good work that someone has done and challenges them to do even better.