Video: A Story About Obnoxious Aggression
Obnoxious Aggression can feel like a harsh label. But does this statement sound like something you might say?
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How to Improve, Not Kill the Annual Performance Review
Q4 will be over before you know it, and you know what that means for so many companies: it’s performance review time!
Video Tip: Radically Candid Criticism is Not About Personality
Radically Candid criticism is not about someone's personality. When you give criticism, it is best to talk about how the work product could be improved, not about (alleged) flaws in the person's character. Saying things like "You're a jerk" or "You...
Navigating Radical Candor and Cultural Differences
When talking about Radical Candor, I often get asked about how it applies to different cultures. Can Radical Candor be used for feedback and interactions across countries and cultures? Do you have to approach it differently for different cultures?...
Video Tip: Praise in Public, Criticize in Private
When thinking about how to best deliver feedback, think not only about the manner in which you give it, but also the setting you choose. Radically Candid praise is delivered in public and Radically Candid criticism is delivered in private. When you...
Reward the Candor
One of the tips we shared in our post about how to get more feedback is to reward feedback to get more of it. If you want to get others to open up and tell you what they think, you have to show them that you appreciate it. It’s a risk for them to...
Video Tip: Radically Candid Criticism is Humble
Radically Candid criticism is humble. When you Challenge Directly, you don't have to be right. And when you are open to learning that what you think is dead wrong, you show that not only are you willing to Challenge Directly, you are willing to BE...
How to Have Effective 1-on-1 Meetings With Your Direct Reports
There are a lot of ways to think about holding effective 1-on-1 meetings with the people on your teams. New leaders often hem and haw over how to get this just right.
Video: A Ruinous Empathy Story - Steph Usry
Stephanie Usry cared personally about her co-worker -- she was one of her best friends! Because of this, Stephanie found herself in a tricky situation. She was so focused on showing that she Cared Personally that she missed the opportunity to help...
The Financial Risks of Ignoring Feedback
Feedback is a critical, integral skill for success and growth in the workplace, not only for managers but for everyone. It’s very hard to give and receive feedback, and you may hate doing it. However, ignoring feedback (giving and getting it) can...