One of the things that I had to confront when I wrote the follow-up to…
Radically Candid criticism is humble. When you Challenge Directly, you don’t have to be right. And when you are open to learning that what you think is dead wrong, you show that not only are you willing to Challenge Directly, you are willing to BE challenged directly. This builds trust. Be happy to be proven wrong. What you care about is helping others do the best work of their careers, and getting to the best answer.
Watch this video for more thoughts about approaching criticism with humility:
Read more about giving humble feedback.