Use the GSD Wheel So No One Feels Sad, Bad or Left Out 4 | 2
As we continue into 2022, or more accurately what feels like the third year of 2020, the mere idea of trying to get stuff done at work likely feels...
2 min read
Brandi Neal Aug 24, 2022 12:01:37 AM
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Once everyone is on board with your idea, it’s time for action, which brings us to step 6 of the Get Shit Done Wheel. On this episode of the Radical Candor Podcast, Kim, Jason and Amy discuss the good, the bad and the ugly as it relates to the implementation of that decision you’ve just persuaded everyone to get behind. Listen to learn how to toggle between leading and implementing personally. You can't abandon the first for the second. You have to integrate the two.
Listen to the episode:
If you become a conductor, you need to keep playing your instrument. If you become a sales manager, you need to keep going on sales calls yourself. If you manage a team of plumbers, fix some faucets.
Of course, you need to spend time listening to people in 1:1s, leading debates, and so on.
But you need to learn to toggle between leading and implementing personally. Don’t abandon the first for the second; integrate the two.
If you get too far away from the work your team is doing, you won’t understand their ideas well enough to help them clarify, to participate in debates, to know which decisions to push them to make, to teach them to be more persuasive.
The GSD wheel will grind to a halt if you don’t understand intimately the “stuff ” your team is trying to get done.
As the boss, part of your job is to take a lot of the “collaboration tax” on yourself so that your team can spend more time implementing. The responsibilities you have as a boss take up a tremendous amount of time.
One of the hardest things about being a boss is balancing these responsibilities with the work you need to do personally in your area of expertise. There are four things to know about how to get this balance right (see the steps in the tips below).

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It means staying hands-on with the actual work your team does, even as you take on leadership responsibilities. If you become a sales manager, keep going on sales calls. If you manage a team of plumbers, fix some faucets yourself. Staying close to the work helps you understand your team's ideas well enough to clarify them, participate in debates, and coach effectively. If you drift too far from the day-to-day work, the Get Shit Done Wheel grinds to a halt.
The key is to toggle between the two rather than abandoning one for the other. Block dedicated implementation time on your calendar and treat it like any other critical meeting — don't let others appropriate it. Limit low-value meetings and interruptions so your team has space to execute, while still making yourself available for coaching and guidance. Integrating leading and doing, rather than treating them as separate phases, is what keeps momentum going.
The collaboration tax refers to the time-consuming coordination, meeting, and communication overhead that comes with working in a team. As a boss, part of your job is to absorb as much of this overhead as possible so your team can spend the majority of their time actually implementing. The responsibilities of being a boss — 1:1s, debates, decision-making — are already demanding, but shielding your team from unnecessary interruptions multiplies their productivity.
Before scheduling any meeting, ask yourself whether it's truly necessary or if an email or async message would suffice. If a meeting is genuinely needed, only include the people who are critical to the discussion. Most importantly, never schedule a meeting over someone's blocked implementation time. Unnecessary meetings are one of the biggest drains on a team's ability to get work done, and it's the manager's responsibility to protect against them.
Step 6 of the Get Shit Done Wheel is Implementation — actually executing the idea that you've already listened to, clarified, debated, and persuaded others to get behind. It's the action phase, but it doesn't mean leadership responsibilities disappear. Managers must continue leading while personally staying involved in the work. The four key practices for this step are: don't waste your team's time, keep dirt under your fingernails, block time to implement, and fight meeting proliferation.
Three ways to put this into practice.
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