Video Tip: Move Your Feedback Away from Ruinous Empathy and Do This Instead
Do you think your feedback is often Ruinously Empathetic? If so, you're not alone. In our experience, most feedback mistakes fall in the Ruinous Empathy quadrant.
Quick Tips
Video Tip: How Often Should I Give Feedback?
How often should you be giving people feedback? Speaking a few years ago at Slack, I got a question about feedback frequency — how much is too much or not enough?
Video Tip: Embrace the Discomfort When Asking for Radical Candor
We talk a lot about how to give feedback, how to be helpful, humble, immediate, how to balance praise and criticism, etc. But as hard as it is to try to be good at giving feedback, it can be even harder to try to get the feedback you need. We can...
Video: Why to Avoid "Don't Take it Personally"
It's hard to take general management and feedback advice and visualize how to apply it in real-life situations. Some Radical Candor readers have mentioned to Kim that it would be helpful to see various feedback and management scenarios acted out. So...
Video Tip: Radically Candid Criticism is Not About Personality
Radically Candid criticism is not about someone's personality. When you give criticism, it is best to talk about how the work product could be improved, not about (alleged) flaws in the person's character. Saying things like "You're a jerk" or "You...
Video Tip: Praise in Public, Criticize in Private
When thinking about how to best deliver feedback, think not only about the manner in which you give it, but also the setting you choose. Radically Candid praise is delivered in public and Radically Candid criticism is delivered in private. When you...
Video Tip: Radically Candid Criticism is Humble
Radically Candid criticism is humble. When you Challenge Directly, you don't have to be right. And when you are open to learning that what you think is dead wrong, you show that not only are you willing to Challenge Directly, you are willing to BE...
Video Tip: Radically Candid Criticism is In Person
Radically Candid criticism is delivered in person. Remember, Radical Candor gets measured at the listener's ear, not the talker's mouth. Since communication is mostly nonverbal, it's really hard to know if your criticism is Radically Candid -- or...
Video Tip: Radically Candid Criticism is Immediate
Our goal is to help you improve your impromptu feedback. And that word "impromptu" is key. We think it's extremely important to give feedback immediately, rather than saving it up for a scheduled meeting, or even worse, for an annual performance...
Video Tip: Radically Candid Criticism is Helpful
Radically Candid criticism is helpful. When you are really clear about what's wrong and why, you help the person fix the problem. But you may hesitate to give your criticism when you don't have actual help to offer or when you're worried that you...