Russ Laraway wrote this post about Care Personally examples and advice. The chief people officer at Goodwater Capital who also developed Career Conversations, his book When They Win, You Win, provides a simple, coherent, and complete leadership...
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Russ Laraway wrote this post about how to receive feedback. The chief people officer at Goodwater Capital who also developed Career Conversations, his book When They Win, You Win, provides a simple, coherent, and complete leadership standard that...
I’ve had a 22-year operational management career, and naturally, I’ve had a lot of new managers in my organizations over the years. ‘New managers,’ in this case, means ‘new-to-management’ not so much ‘new-to-me’ or ‘new-to-the-org.’ I’m talking...
Praise usually seems much easier than criticism, but a lot of people actually hesitate to give praise. They worry about coming across as patronizing, pandering, or just insincere. We think that praise is even more important than criticism, so we...
Hopefully you’re out there asking for and getting feedback regularly. That’s great! Now, if you’re getting a lot of feedback, we can pretty much guarantee that it won’t all be high quality, actionable stuff. We’ve said before, “Don’t criticize the...
In Episode 13 of our podcast we talked about the dreaded micromanager boss and how to work towards a better relationship with them. As a part of that discussion, we briefly talked about a few ‘modes’ a manager might fall into based on how close they...
We talked about one of the most frustrating meeting habits in episode 12 of our podcast -- interrupting! Kim and I gave some tips about how to handle being interrupted in meetings, and Kim explained some of the reasons that cause people to...
We frequently talk to managers who find it challenging to have direct reports who are older or more experienced than they are. We’re taught from a young age to “respect our elders,” which actually means to defer to them. With this kind of...
We’ve been so excited about all the engagement we’ve gotten from our podcast listeners. We are getting great, thoughtful questions after each episode, and we know they’re questions that others have as well! So we’ll be sharing some of the advice...
CONGRATULATIONS! You’re now a manager! You’ve worked hard, done well and been promoted to lead a team. That in and of itself is a HUGE accomplishment. But it’s only the beginning. Because now you need to figure out how the heck you’re going to...