Radically Candid criticism is not about someone's personality. When you give criticism, it is best to talk about how the work product could be improved, not about (alleged) flaws in the person's character. Saying things like "You're a jerk" or "You...
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When thinking about how to best deliver feedback, think not only about the manner in which you give it, but also the setting you choose. Radically Candid praise is delivered in public and Radically Candid criticism is delivered in private. When you...
One of the tips we shared in our post about how to get more feedback is to reward feedback to get more of it. If you want to get others to open up and tell you what they think, you have to show them that you appreciate it. It’s a risk for them to...
Radically Candid criticism is humble. When you Challenge Directly, you don't have to be right. And when you are open to learning that what you think is dead wrong, you show that not only are you willing to Challenge Directly, you are willing to BE...
Stephanie Usry cared personally about her co-worker -- she was one of her best friends! Because of this, Stephanie found herself in a tricky situation. She was so focused on showing that she Cared Personally that she missed the opportunity to help...
Feedback is a critical, integral skill for success and growth in the workplace, not only for managers but for everyone. It’s very hard to give and receive feedback, and you may hate doing it. However, ignoring feedback (giving and getting it) can...
Radically Candid criticism is delivered in person. Remember, Radical Candor gets measured at the listener's ear, not the talker's mouth. Since communication is mostly nonverbal, it's really hard to know if your criticism is Radically Candid -- or...
Our goal is to help you improve your impromptu feedback. And that word "impromptu" is key. We think it's extremely important to give feedback immediately, rather than saving it up for a scheduled meeting, or even worse, for an annual performance...
We frequently hear about companies who are excited about Radical Candor and trying it out in their organizations. Each time, our first reaction is to ask, “Wow! How’s it working for you? What have you learned? How can we make it easier?” We’ve been...
We recently shared a video of Russ telling a story about Ruinous Empathy. He talked about a time when he withheld his direct challenge in order to be "nice," but the story doesn't end there. In this next video, he tells us how his feedback turned...