We’ve shared a couple of stories from Russ, telling about a time he was Ruinously Empathetic with his feedback, and then how he shifted to Obnoxious Aggression. What happened next is a common path; his Obnoxious Aggression led to Manipulative Insincerity. You may remember it from Stephanie Usry’s story a couple of weeks ago.
Watch this video to see Russ’s full journey through each of these areas of the Radical Candor 2×2:
It’s easy to see how we could all experience similar situations and fail to Care Personally or Challenge Directly. Can you relate? Remembering stories like this can help spur you to Challenge Directly and show you Care Personally in these types of situations in the future.