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How to Turn Feedback into Something You Can Act On

Hopefully you’re out there asking for and getting feedback regularly. That’s great! Now, if you’re getting a lot of feedback, we can pretty much guarantee that it won’t all be high quality, actionable stuff. We’ve said before, “Don’t criticize the criticism,” and we’ve talked about what to do if you disagree with the feedback. But what about feedback that you’re not sure what it means, or how to act on? What do you do with that? We recently got this…

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Tips to Avoid Manipulatively Insincere Criticism

If you think you've given criticism that was Manipulatively Insincere, check out these tips for moving towards Radical Candor! Criticize kindly and clearly Just say what you really think. It’s not mean if it’s clear enough. If others have rated your criticism as Manipulatively Insincere, you’re not showing you care or challenging them directly enough. It’s hard to break free from the “if you don’t have anything nice to say don’t say it at all” advice that was pounded into…

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Tips to Avoid Ruinously Empathetic Criticism

If you think you've given criticism that was Ruinously Empathetic, check out these tips for moving towards Radical Candor! Criticize clearly Don’t try to spare people’s feelings by leaving out the details — that is not nice, it’s just unclear. If others have rated your criticism as Ruinously Empathetic, you’re not Challenging Directly enough. Try clearly explaining what you think directly to them. Just say it! When you don’t say it, you rob the person of a chance to fix…

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Tips for Radically Candid Criticism

Giving criticism is hard! Check out these tips for offering Radical Candor: Radically Candid criticism is kind and clear Easy to say, hard to do. Being kind means caring about what’s best for the person long term, not just what feels easiest right now. Being clear means leaving no room for interpretation about what you really think — while also being open to the possibility that your opinion is wrong. Be helpful When you are really clear about what’s wrong and…

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