Now You Can Talk Radical Candor 24/7 With the Kim Scott Portrait
Kim Scott is the author of Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity and Radical Respect: How to Work Together Better and...
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Radical Candor Aug 24, 2020 1:39:08 PM
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*This blog post about the need for Radical Candor in schools is by Katie Novak and Mirko Chardin, authors of Equity by Design: The Power and Promise of UDL.
Our schools, despite our best efforts, are not meeting the needs of all learners. Beverly Daniel Tatem, a nationally recognized authority on racial issues in America, educator and author of the critically acclaimed book, Why Are All The Black Kids Sitting Together in the Cafeteria? And Other Conversations About Race, urges our systems to weigh our impact over our intentions. And damn, that’s hard.
There is no doubt that educators and schools have the best intentions, but our results, which can be predicted by zip code and skin color, require us to have hard conversations about what it truly means to meet the needs of all learners.
And yet, given the current climate, it may feel mean and/or inappropriate to have these conversations -- perhaps even disrespectful to question intent especially in light of concerns about safety. Many teachers are being asked to return to classrooms without clear protocols that would minimize fears about health and safety and this will create barriers to meaningful learning.
This stress, which can derail the ability to think clearly, manage emotions, and make rational decisions is what author Daniel Goleman, author of Emotional Intelligence: Why It Can Matter More Than IQ, refers to as an “amygdala hijack.” We acknowledge that before addressing teachers with Radical Candor, it is paramount that we commit to both psychological and physical safety, to be trauma-informed and to listen to what educators need to feel safe so they are in a space where they can learn.
Only then can we reasonably expect teachers to adapt instruction, manage teaching and learning while social distancing and simultaneously support homeschooling for their own children. Once we create pathways where teachers have voice, choice and safety, we can address the inequities in our systems and help our educators better meet the needs of our learners.
It may feel like it’s not the year to do this. We can’t possibly bring up the quality of instruction, talk about race and critically analyze the impact we’re having -- or can we?
We deeply believe that not talking about inclusive instruction, which includes conversations about race and design, is a form of Ruinous Empathy. And teachers deserve better. This is where Radical Candor comes in.
We have to challenge ineffective, inequitable, racist and exclusionary practices directly whether they occur in-person, or online. We have to use Radical Candor to talk about how we serve our BIPOC (Black, Indigenous and people of color) students, empower their families and communities and address systemic racism through the design of lessons and assessments."
Caring personally as an educational leader means caring for students whose needs are not being met. It also means caring for the educators who have made serving these students their lives’ work. It's important to put their safety first, listen to their concerns and help them to cope with being an educator in the midst of COVID-19.
As practicing education leaders and former teachers, we care deeply about the profession of teaching and believe that teachers deserve a high-quality curriculum, ongoing professional learning and a safe and healthy environment that treats them as expert learners who are capable of infinite growth. And that means providing feedback when practices don’t result in success for all students.
It means sharing the power and the promise of universal design for learning (UDL) which provides flexible options and choices that ensure all students have options to learn that are accessible, engaging, culturally responsive, trauma-informed, linguistically appropriate and antiracist.
We have to challenge ineffective, inequitable, racist and exclusionary practices directly whether they occur in person or online. We have to use Radical Candor to talk about how we serve our BIPOC (Black, Indigenous and people of color) students, empower their families and communities and address systemic racism through the design of lessons and assessments.
To not address the design of curriculum and teaching because we fear that our colleagues are overwhelmed and we don’t want to hurt their feelings will only perpetuate the status quo. It also implicates us as silent accomplices in honoring exclusionary practices. Teachers are doing the best they can with what they have, and they deserve patience, compassion and grace.
They also deserve leaders who have the moral courage to point out blind spots and push back when students’ needs are not being met, despite intent. After, as we shared, we have created a space where fear and lack of safety do not create barriers to growth, reflection and learning.
Radical Candor means taking the time for meaningful conversations that honor educators and help them to improve their craft so we can value impact over intent.
Radical Candor is not easy, but is necessary, especially in light of the uncertainty about reopening in the fall. Although we don’t know what school will look like, we know that teacher and student safety, as well as student learning, have to be central to the conversations we are having. And, we can’t have those conversations if we aren’t willing to address inequities head-on while caring deeply about the students we serve and the educators who serve them.
Katie Novak is a practicing education leader, an internationally recognized expert in Universal Design and inclusive practice, an education consultant and author of seven books, including the bestselling UDL Now and Innovate Inside the Box, co-written with George Couros. Her eighth book, Equity by Design: The Power and Promise of UDL is co-written with Mirko Chardin.
As the Founding Head of School of the Putnam Avenue Upper School in Cambridge, Mass., Mirko Chardin is a nationally recognized leader in culturally connected teaching and learning, recruiting and retaining educators of color, restorative practice and school culture. Mirko is a race, diversity and cultural proficiency facilitator and leadership coach for the Aspire Institute at Boston University’s New Wheelock College of Human Development, a principal mentor for the Perone-Sizer Creative Leadership Institute, a Trustee at Wheaton College and an active hip-hop artist. Equity by Design: The Power and Promise of UDL, a collaboration with Novak, is out now.
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In schools, Radical Candor means caring personally about both students whose needs aren't being met AND the educators who serve them, while challenging ineffective or inequitable practices directly. Authors Katie Novak and Mirko Chardin describe it as having the moral courage to point out blind spots and push back when students' needs aren't being met — even when teachers are overwhelmed — all while offering genuine support, professional learning, and compassion alongside honest feedback.
According to Novak and Chardin, staying silent about inclusive instruction, race, and curriculum design to spare teachers' feelings only perpetuates the status quo — and makes leaders silent accomplices in upholding exclusionary practices. That's the definition of Ruinous Empathy in the Radical Candor framework: caring about someone's feelings in the short term at the expense of their growth and the people they serve. Teachers deserve leaders honest enough to address what isn't working.
The post is clear that psychological and physical safety must come first. Before giving candid feedback, leaders need to be trauma-informed, listen to what educators need to feel safe, and create an environment where teachers have voice and choice. Skipping this step can trigger what Daniel Goleman calls an 'amygdala hijack' — a stress response that shuts down clear thinking, emotional regulation, and rational decision-making — making meaningful growth conversations impossible.
The authors offer several concrete conversation starters and check-in questions you can use: Ask 1:1, 'How can I ensure that you feel seen and heard?' and 'What could I do to be a better leader?' When addressing a specific teaching practice, try: 'I want to tell you something I noticed about your teaching and I want to share because I know that you can address it and better meet the needs of your learners.' During data meetings, frame feedback as: 'No shame, blame, or judgment — let's identify one practice to improve and what support you need.'
Novak and Chardin frame UDL as the practical solution leaders should advocate for once candid conversations are opened up. UDL provides flexible options and choices that make learning accessible, culturally responsive, trauma-informed, linguistically appropriate, and antiracist. Radical Candor creates the conditions for honest dialogue about what isn't working; UDL gives educators a concrete, equity-centered framework to improve their practice in response to that feedback.
The post draws on Beverly Daniel Tatum's challenge to weigh impact over intentions. As a leader, you acknowledge the teacher's effort and commitment while still naming the gap between intent and outcome. The authors suggest framing it with care: affirm the teacher's hard work, identify the specific inequity surfaced by data, and co-create a plan for support and professional learning — making it clear that the conversation is about growth, not blame.
Three ways to put this into practice.
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