The purpose of feedback is to help people find more success, so it’s CRAZY to think it’s only the manager’s job to give feedback. It’s everyone’s job! In this episode, Kim and Russ share stories and advice for giving feedback to your peers… and avoiding the pitfalls.
Listen to the episode:
This Episode at a Glance
This is the last episode of the first season of Radical Candor!
Kim and Russ start off with some stories about feedback systems they’ve seen work for encouraging feedback among peers. Kim shares two systems that worked well for peer-to-peer praise and appreciation at Google. Russ shares a story about receiving criticism from peers that helped him make a change that impacted his possible career trajectory at Google.
Given the purpose of praise and criticism, Kim and Russ argue that peer feedback is extremely important and impactful.
The more feedback between people on a team, the more success that team is likely to have.
This episode includes a listener question about peer feedback gone wrong. A listener wrote in to describe a situation when she had an issue with a peer, escalated to the boss, and got a terrible reaction from her peer — the situation led to a huge rift in the relationship. Kim and Russ provide their advice, describing a clean escalation process from Fred Kofman.
If you are talking about someone and not to someone, you are operating in Manipulative Insincerity.
In addition to their advice on how to handle these escalations well, Kim and Russ also talk about what to do to resolve a situation that has already gone wrong.
The Candor Checklist
Kim and Russ wrap up the episode with their specific tips for giving feedback to peers. Try these out this week:
Tip 1: Start by asking for feedback.
Tip 2: Focus on the good stuff.
Tip 3: Be helpful.
Tip 4: Don’t make it about personality.
To hear more about these tips, listen to the episode and check out the resources below.
#CandorChat on 6/9 at 12pm Pacific
Join us for a Twitter Chat to discuss this episode as well as the rest of the season. We’ll be kicking the chat off on Friday, 6/9 at 12pm Pacific. Find us at #CandorChat and join in!
We’ll be asking these questions to get the discussion started, but feel free to bring your own questions and stories!
- Have you ever received impactful feedback from a peer?
- Have you ever given feedback to a peer and had it go wrong?
- Does your company have any systems in place to encourage peer feedback?
- What has been your favorite episode of Radical Candor?
- What are your current biggest challenges, either as a boss or with your boss?
We look forward to chatting with you!
We’ve got lots more to say about giving feedback and encouraging it between peers. Check out these articles, and explore our blog for more!