When giving feedback, you should expect emotion. Even when you don’t personalize, it’s personal. That’s why you should eliminate the phrase, “Don’t take it personally” from your vocabulary. In this Radical Candor podcast mini-episode, Kim explains why It’s futile to say in response to emotion, “Don’t take it personally!” Part of your job as a boss (and as a human being) is to deal with emotional responses, not to dismiss them or pretend they’re not there or avoid them. (This episode was recorded outside so you might hear some bird noises — enjoy!)
Listen to the episode:
It’s hard to take general management and feedback advice and visualize how to apply it in real-life situations. Some Radical Candor readers have mentioned to Kim that it would be helpful to see various feedback and management scenarios acted out.
So she and Eleanor Scott did this fun improv role-play to help with one of Kim’s pieces of advice: Eliminate the words “Don’t take it personally” from your vocabulary.” Watch the video below or listen to the mini-episode of the Radical Candor podcast.
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Improvising Radical Candor, a partnership between Radical Candor and Second City Works, introduces The Feedback Loop (think Groundhog Day meets The Office), a 5-episode workplace comedy series starring David Alan Grier that brings to life Radical Candor’s simple framework for navigating candid conversations.
You’ll get an hour of hilarious content about a team whose feedback fails are costing them business; improv-inspired exercises to teach everyone the skills they need to work better together, and after-episode action plans you can put into practice immediately.
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The Radical Candor Podcast theme music was composed by Cliff Goldmacher. Order his book: The Reason For The Rhymes: Mastering the Seven Essential Skills of Innovation by Learning to Write Songs.