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Rolling Out Radical Candor: Part One

We love working closely with teams rolling out Radical Candor, and offer coaching, training and customized workshops. We can help teach you to: Share the ideas with your team and learn how to tell your feedback stories; Practice key skills like soliciting feedback, offering meaningful praise, and giving helpful criticism; and Create a culture of guidance so that all the burden of feedback doesn’t fall on your shoulders. We also work with leaders to help you build more cohesive teams…

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Keeping it Real

The good news is that the term “Radical Candor” has entered the lexicon. The bad news is that there’s a risk it becomes a meaningless buzzword. We need your help to fight this. Please let us know which ideas in the book or the podcast you have rolled out with your team. What’s working? What’s not? If you’re willing, we will feature your stories in our blog and email newsletter. If you want it kept confidential, we will honor that…

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A Radical Candor Rollout: Interview with Gather

We recently got the chance to talk with another leader who has rolled out Radical Candor on his team, and we wanted to share his experiences with you. Nicholas Miller is the co-founder and CEO of Gather, a company creating event management software for restaurants and other venues. Here’s how he introduced Radical Candor at Gather, and how it has helped them evolve their feedback culture. How did you hear about Radical Candor, and how did you introduce it to…

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Roll Out Radical Candor on Your Team

A number of you have asked how to roll out Radical Candor on your team. How can you get started with some of the ideas from the book and the podcast as a group? Last year, I wrote an Advice Column post answering a CEO's question about introducing the concepts and starting to build a Radically Candid culture. But let's get more specific. Here are a few simple things you can do: 1) Start a book discussion group. Have your…

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A Great Start to a Radical Candor Journey

A few weeks ago, we received an amazing email from Samir Sagar, Director at Manubhai Jewellers. He had shared some of our blog posts and videos with his team several weeks prior, and on the day of the email to us, had held a meeting with his five direct reports to ask for feedback. I told my team that I am at fault for not creating an atmosphere in which they can bring their honest feedback ...and that I never…

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Radical Candor and the Candor Canary at Gem

We have a great story to share with you about a company that rolled out Radical Candor in their organization. Gem, a Los Angeles based blockchain company focused on healthcare and supply chain, recently introduced their 20-person team to Radical Candor and developed a really fun way to recognize their successes. Read on for ideas on rolling out the framework with your team! --- As People Operations Manager at Gem, Madeline Mann had been hearing some feedback from the team…

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Tell Your Team Why You’re Using Candor Coach

Our new Candor Coach app for iOS will help you become a Radically Candid manager by coaching you through three types of quick, in-person feedback conversations with your team members. When you get started, it can help to let your team know what you’re doing, and why you’re doing it. Here’s an email you can tweak and send to get everyone on the same page. ------ Dear Team, I’m starting to use an app called Candor Coach that will help…

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Radical Candor in Digital Services: Interview with ThreeSixtyEight

Back in December, we learned about another company that has committed to a culture of Radical Candor. ThreeSixtyEight is a digital services company that specializes in creating beautiful design and brand experiences for their clients, and they have made Radical Candor a core value, both for internal and client interactions. Kenny Nguyen, the CEO, reached out to us via Twitter to share his company’s mascot: We were so excited by the ThreeSixtyEight “Radical Condor” mascot and wanted to learn more…

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Why Feedback Helps Teams Achieve Results

Most people don’t have any problem imagining how quality feedback can improve a relationship between two co-workers, and specifically, how it improves the relationship between managers and their direct reports. It just makes sense! The relationship between feedback and operating results, though, is often less clear in the minds of the customers that I talk to every week. Can feedback actually have a direct impact on the success of a company? To answer that question, let’s first look at the…

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Radical Candor and Cultural Differences

When talking about Radical Candor, I often get asked about how it applies to different cultures. Can Radical Candor be used for feedback and interactions across countries and cultures? Do you have to approach it differently for different cultures? Here are my thoughts: Radical Candor is universally human, but interpersonally and culturally relative I introduced this idea in a post about self-awareness and Radical Candor - the key is that Challenging Directly and showing you Care Personally are both sensitive…

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