Stephanie Usry cared personally about her co-worker -- she was one of her best friends! Because of this, Stephanie found herself in a tricky situation. She was so focused on showing that she Cared Personally that she missed the opportunity to help her friend by giving a Direct Challenge.
Her story is a reminder why it's important to Challenge Directly, especially when you care about someone. Watch the video of her story to find out what happened.
https://youtu.be/FJF-NwwnGvk
More stories about Ruinous Empathy