To be really great at feedback you have to get it, give it, and encourage…
It’s time for some Radical Candor! Russ tells a story of receiving Radical Candor from his Colonel in the Marines. He gets a Direct Challenge that gives him a clear message for how he can improve, and as a result, Russ is able to become a better leader.
What may not be as clear in this version of the story is the way that the Colonel showed that he Cared Personally. This was something that he had done over time in building his relationship with Russ. By the time the Colonel gave the feedback that Russ describes in this video, there was already a foundation of Caring Personally that made it possible for Russ to hear the Direct Challenge.
To hear more about that side of the story, listen to Episode 2 of our podcast!