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Give Praise That Isn’t Patronizing

Praise usually seems much easier than criticism, but a lot of people actually hesitate to give praise. They worry about coming across as patronizing, pandering, or just insincere. We think that praise is even more important than criticism, so we want to help people learn to give it the right way. https://twitter.com/candor/status/870311268208521216 Here’s a question we got from one of our podcast listeners: I am a new manager of two administrative employees. Their day-to-day tasks are important to my team.…

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Radical Candor and the Candor Canary at Gem

We have a great story to share with you about a company that rolled out Radical Candor in their organization. Gem, a Los Angeles based blockchain company focused on healthcare and supply chain, recently introduced their 20-person team to Radical Candor and developed a really fun way to recognize their successes. Read on for ideas on rolling out the framework with your team! --- As People Operations Manager at Gem, Madeline Mann had been hearing some feedback from the team…

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Video Tip: Praise in Public, Criticize in Private

When thinking about how to best deliver feedback, think not only about the manner in which you give it, but also the setting you choose. Radically Candid praise is delivered in public and Radically Candid criticism is delivered in private. When you share specifically what was great and why it was great publicly, not only does it have more meaning for the person being praised, it helps the whole team learn something new. If you're criticizing a person, it's much kinder…

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Praise in Public, Criticize in Private

A good rule of thumb for giving feedback is to praise in public and criticize in private. For those of you who find mnemonics helpful, these are the fifth of our six tips for giving Radically Candid feedback. Be HIP, or HHIIPP. Public praise is great for both recognition and learning. When you share specifically what was great and why it was great publicly, not only does it have more meaning for the person being praised, it helps the whole…

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Tips to Avoid Manipulatively Insincere Praise

If you think you've given praise that was Manipulatively Insincere, check out these tips for moving towards Radical Candor! Praise specifically and sincerely The more vague your praise is the less genuine it feels. If somebody has rated your praise as Manipulatively Insincere, you’re not showing you care or challenging them directly enough. Try saying “I like the way you ___” It’s hard to be non-specific after that opening. And when you’re precise about something you admire and why, your sincerity…

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Tips to Avoid Ruinously Empathetic Praise

If you think you've given praise that was Ruinously Empathetic, check out these tips for moving towards Radical Candor! Praise Specifically Just saying “good job” is not helpful, and saying, “you are great” can actually be counterproductive. If somebody has rated your praise as Ruinously Empathetic, you’re not challenging them enough. Try being specific enough to show how to build on the success. Your job is not to be a cheerleader It’s to offer praise that shows exactly what was great…

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Tips to Avoid Obnoxiously Aggressive Praise

If you think you've given praise that was Obnoxiously Aggressive, check out these tips for moving towards Radical Candor! Praise Sincerely Focus on the good stuff — but if you don’t mean it, don’t say it! If somebody has rated your praise as Obnoxiously Aggressive, you’re not showing that you really do Care Personally. When you see something you genuinely like, just say it! Praise helps people turn great work into insanely great work You’re not “babying people’s egos” when you…

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Tips for Radically Candid Praise

The purpose of praise is to help people know what to do more of. Check out these tips for offering Radical Candor: Radically Candid praise is specific and sincere Easy to say, hard to do. Being specific about what’s great rather than just saying “good job” inspires growth rather than plateauing. Sincerity usually flows from the combination of specificity and caring personally. Be helpful When you explain exactly what is good and why, it helps people know what to do more…

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A HIP Approach to Feedback: How to Achieve Radical Candor

We’re all about helping people become more Radically Candid with their feedback. By feedback, we mean praise and criticism. Being Radically Candid means: Being more specific and sincere with praise Being more kind and clear with criticism This will improve your relationships at work AND help you achieve a better business result. But it’s easy for us to give this advice and hard for you to do it. Here’s a way to think about how to be more kind and clear…

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