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What to Do When a Peer’s Feedback Annoys You

We recently received a listener question about peer feedback, and it’s one that I come across often in conversations with readers. Russ and I talked about why peer feedback is so important in episode 23 of the podcast. Here, I’ll give some additional advice about how to approach peer feedback. ...this has to do with a part-time job in retail. I am 56 and have a coworker who is 22 or so. She has been there 3 years and I…

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Give Praise That Isn’t Patronizing

Praise usually seems much easier than criticism, but a lot of people actually hesitate to give praise. They worry about coming across as patronizing, pandering, or just insincere. We think that praise is even more important than criticism, so we want to help people learn to give it the right way. https://twitter.com/candor/status/870311268208521216 Here’s a question we got from one of our podcast listeners: I am a new manager of two administrative employees. Their day-to-day tasks are important to my team.…

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How to Turn Feedback into Something You Can Act On

Hopefully you’re out there asking for and getting feedback regularly. That’s great! Now, if you’re getting a lot of feedback, we can pretty much guarantee that it won’t all be high quality, actionable stuff. We’ve said before, “Don’t criticize the criticism,” and we’ve talked about what to do if you disagree with the feedback. But what about feedback that you’re not sure what it means, or how to act on? What do you do with that? We recently got this…

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A Great Start to a Radical Candor Journey

A few weeks ago, we received an amazing email from Samir Sagar, Director at Manubhai Jewellers. He had shared some of our blog posts and videos with his team several weeks prior, and on the day of the email to us, had held a meeting with his five direct reports to ask for feedback. I told my team that I am at fault for not creating an atmosphere in which they can bring their honest feedback ...and that I never…

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Radical Candor Racism

What If You Need to Interrupt?

In episode 12 of the Radical Candor podcast, Kim and Russ talked about how to give feedback to someone who frequently interrupts in meetings. Then a few weeks ago, we also shared advice for how to stop your own habit of interrupting. There’s one more question we’ve been getting about this topic...What if you need to interrupt someone? How do you go about gently telling a person that's speaking for way too long in a meeting, that his time's up?…

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Radical Candor and the Candor Canary at Gem

We have a great story to share with you about a company that rolled out Radical Candor in their organization. Gem, a Los Angeles based blockchain company focused on healthcare and supply chain, recently introduced their 20-person team to Radical Candor and developed a really fun way to recognize their successes. Read on for ideas on rolling out the framework with your team! --- As People Operations Manager at Gem, Madeline Mann had been hearing some feedback from the team…

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Are you an Absentee Manager, a Micromanager, or a Thought Partner?

In Episode 13 of our podcast we talked about the dreaded micromanager boss and how to work towards a better relationship with them. As a part of that discussion, we briefly talked about a few ‘modes’ a manager might fall into based on how close they are to the team’s work. We call managers who have low, almost non-existent involvement in their team’s work absentee managers. Those with extremely (maybe excruciatingly) close involvement are micromanagers. And in between those are…

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Are You An Interrupter?

We talked about one of the most frustrating meeting habits in episode 12 of our podcast -- interrupting! Kim and I gave some tips about how to handle being interrupted in meetings, and Kim explained some of the reasons that cause people to interrupt. Several listeners wrote in to commiserate about being interrupters and asked for our advice on how to stop. I just listened to Episode 12 of the podcast, and it really struck a chord. I have been…

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Quitting with Radical Candor

As we’ve mentioned in a couple of podcast episodes (Ep 13: Help! My Boss is a Micromanager and Ep 8: How to Give Feedback to Your Boss), sometimes no matter how hard you try, no matter how much great feedback you solicit and give, a job just isn’t going to work out, and you’re going to have to take the advice I got from Gretchen Rubin: Don’t forget to quit.   Quitting can be really hard. Maybe you’ve got a…

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Radical Candor is Not About Labeling People

The Radical Candor vocabulary can be very useful for creating shared context and a shared standard around feedback. However, there are some good ways and some not-so-good ways to use this vocabulary. When used within a company, it can be tempting to label people using the 4 Radical Candor quadrants. “Oh, yeah, Obnoxious Aggression - that’s totally Ted!” Or people walking around making the letter “M” with their fingers to identify certain co-workers as Manipulatively Insincere (oh, that doesn’t happen…

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