skip to Main Content

Video Tip: Radically Candid Criticism is Humble

Radically Candid criticism is humble. When you Challenge Directly, you don't have to be right. And when you are open to learning that what you think is dead wrong, you show that not only are you willing to Challenge Directly, you are willing to BE challenged directly. This builds trust. Be happy to be proven wrong. What you care about is helping others do the best work of their careers, and getting to the best answer. Watch this video for more thoughts…

Continue reading…

Video Tip: Radically Candid Criticism is In Person

Radically Candid criticism is delivered in person. Remember, Radical Candor gets measured at the listener's ear, not the talker's mouth. Since communication is mostly nonverbal, it's really hard to know if your criticism is Radically Candid -- or not -- if you can't see how it lands. The only way to know if you've been kind and clear is to see how the other person is reacting. Watch the video to get Russ's tips for giving criticism in person: https://www.youtube.com/watch?v=uvOrgWhVjyk…

Continue reading…

Video Tip: Radically Candid Criticism is Immediate

Our goal is to help you improve your impromptu feedback. And that word "impromptu" is key. We think it's extremely important to give feedback immediately, rather than saving it up for a scheduled meeting, or even worse, for an annual performance review. So today's tip is that Radically Candid criticism is immediate. It's easier to be specific when the details are fresh and it's also more kind because it gives the person an opportunity to fix it faster. In this video, Russ explains why…

Continue reading…

Tips to Avoid Obnoxiously Aggressive Criticism

If you think you've given criticism that was Obnoxiously Aggressive, check out these tips for moving towards Radical Candor! Criticize kindly This doesn’t mean sugar coating. It means seeing your criticism as an act of kindness, meant to help the person improve. If others have rated your criticism as Obnoxiously Aggressive, you’re not showing that you Care Personally. Try to pause for just a moment and imagine the face of somebody you really care about. Bring the kindness you’d show…

Continue reading…

Tips to Avoid Manipulatively Insincere Criticism

If you think you've given criticism that was Manipulatively Insincere, check out these tips for moving towards Radical Candor! Criticize kindly and clearly Just say what you really think. It’s not mean if it’s clear enough. If others have rated your criticism as Manipulatively Insincere, you’re not showing you care or challenging them directly enough. It’s hard to break free from the “if you don’t have anything nice to say don’t say it at all” advice that was pounded into…

Continue reading…

Tips to Avoid Ruinously Empathetic Criticism

If you think you've given criticism that was Ruinously Empathetic, check out these tips for moving towards Radical Candor! Criticize clearly Don’t try to spare people’s feelings by leaving out the details — that is not nice, it’s just unclear. If others have rated your criticism as Ruinously Empathetic, you’re not Challenging Directly enough. Try clearly explaining what you think directly to them. Just say it! When you don’t say it, you rob the person of a chance to fix…

Continue reading…

Video Tip: Radically Candid Praise is Immediate

Radically Candid praise is immediate. You'll remember the specifics much better when you see something great and point it out right away. At Candor, Inc. we of course think great feedback is extremely important, and so in addition to trying to help others improve their feedback, as a company we're internally focused everyday on building a culture of great feedback, a culture of Radical Candor. We give feedback frequently and think about how it is received, both through in person…

Continue reading…

Praise in Public, Criticize in Private

A good rule of thumb for giving feedback is to praise in public and criticize in private. For those of you who find mnemonics helpful, these are the fifth of our six tips for giving Radically Candid feedback. Be HIP, or HHIIPP. Public praise is great for both recognition and learning. When you share specifically what was great and why it was great publicly, not only does it have more meaning for the person being praised, it helps the whole…

Continue reading…

How Can I Stop My Ruinous Empathy?

For those of you who are familiar with our Radical Candor framework, you’ll remember that Ruinous Empathy is in the upper left. High Care Personally, low Challenge Directly. It categorizes behavior in which someone is trying to be “nice” in an effort to spare people’s feelings -- by not saying what needs to be said, by lying, or by just offering a verbal pat on the back. People whose behaviors fall in this quadrant often recognize it right away when…

Continue reading…

Tips for Radically Candid Criticism

Giving criticism is hard! Check out these tips for offering Radical Candor: Radically Candid criticism is kind and clear Easy to say, hard to do. Being kind means caring about what’s best for the person long term, not just what feels easiest right now. Being clear means leaving no room for interpretation about what you really think — while also being open to the possibility that your opinion is wrong. Be helpful When you are really clear about what’s wrong and…

Continue reading…