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4 Ways to Help New Managers Succeed

I’ve had a 22 year operational management career, and naturally, I’ve had a lot of new managers in my organizations over the years. ‘New managers,’ in this case, means ‘new-to-management’ not so much ‘new-to-me’ or ‘new-to-the-org.’ I’m talking specifically about people new to the practice of management. Oh yeah, I was also a new manager once, many moons ago as a young Lieutenant in the US Marines. So I really understand the struggles and challenges of being a new manager.…

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Radical Candor Feedback

Don’t Give Feedback About Personality

There is a big difference between Caring Personally and giving praise or criticism about somebody's personality. The final tip in our HIP approach to feedback is that Radically Candid praise and criticism is not about personality. It’s about the work, not the person. People can't alter their personality, so saying things like "You're a jerk" or "You’re sloppy" is neither kind nor does it provide specifics to make the direct challenge clear. Saying "you’re a genius" when somebody does great work…

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Radical Candor Schools

The Need for Radical Candor In Schools

*This blog post about the need for Radical Candor in schools is by Katie Novak and Mirko Chardin, authors of Equity by Design: The Power and Promise of UDL. Our schools, despite our best efforts, are not meeting the needs of all learners. Beverly Daniel Tatem, a nationally recognized authority on racial issues in America, educator and author of the critically acclaimed book, Why Are All The Black Kids Sitting Together in the Cafeteria? And Other Conversations About Race, urges…

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Radical Candor Obnoxious Aggression

6 Tips for Giving Helpful Feedback

The best feedback is Radically Candid. It Challenges Directly while showing you Care Personally. To make that easier to do, we break it down and say that Radical Candor is HIP: Humble, Helpful, Immediate, In person, Public praise/Private criticism, not Personalized. But, what do we mean when we say "helpful?" Techniques for delivering Helpful feedback can help you think before you speak. 1. Get clear about how you intend to help Take a moment to think through the reason why you…

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Constructive Feedback

The Problem with "Constructive Feedback"

A question that we’ve gotten from a number of readers is: I tried to give X constructive feedback, but then X got all defensive. How can I get through to X? When a person begins a conversation by saying or even just thinking, “I’ve got some constructive feedback for you,” the other person’s defenses go up right away. There are three problems with the way that’s phrased. The first is the construction of the sentence--basically, “I’m gonna tell you a…

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Improv Radical Candor

Binge-Worthy Workplace Comedy Series Teaches Radical Candor Virtually

What’s feedback got to do with it? If it’s running a successful business or building strong relationships, effective feedback is everything. This is why Improvising Radical Candor, a co-production of Radical Candor and Second City Works, has created a laugh-and-learn workplace comedy series called The Feedback Loop to teach professionals a simple framework for successfully navigating feedback conversations. (Get the self-paced e-course for $59) Starring award-winning actor David Alan Grier, this binge-worthy series teaches employees the proven feedback framework outlined…

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Candor

Gender & Radical Candor: Why Gender Politics & Fear of Tears Makes Radical Candor Harder for Men

I had such an interesting talk with the folks at First Round Capital about gender bias and Radical Candor. Read the full article, or check out these highlights: I was recently talking to a physics professor whose student didn’t know the quadratic equation. (I don’t remember it from high school algebra either, but I’m not majoring in physics.) Stunned, and wondering how she’d gotten this far with such a gaping hole in her knowledge, he told her she needed to…

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Give Immediate Feedback Because Feedback Has a Short Half Life

Radically Candid praise and criticism is immediate. You'll remember the specifics much better when you point something out right away, so you’ll be more clear with your feedback. You’ll also be more kind (and results oriented) because you’ll give the person the opportunity to repeat the good or fix the bad faster. Continuing our tips and techniques for the HIP Approach, here are some reminders and practical suggestions for giving immediate feedback. Feedback has a short half life Remember, the…

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Radical Candor With Strangers

How To Practice Radical Candor with Strangers

"I can see how Radical Candor works when I already have a relationship... but what about with people I barely know. Isn’t it too risky?" Our Radical Candor coaches get this question fairly often, and I won’t pretend it isn’t risky to offer feedback to a complete stranger. It is. But not being Radically Candid is also risky. And the rewards of being Radically Candid for you and for the other person can be enormous. In fact, the idea of…

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Challenging Conversations

The Biggest Reason We Run from Challenging Conversations

In order to build Radically Candid relationships, it's important that you don't try to prevent, control or manage other people’s emotions. Instead, acknowledge the emotions, react compassionately and try to master your reactions to other people’s emotions versus the emotions themselves. This is especially important when you're engaging in challenging conversations. In this guest blog post, Radical Candor Coach Farrah Mitra explains why challenging conversations are difficult and how caring personally and challenging directly can help you master them by…

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