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Challenging Conversations

The Biggest Reason We Run from Challenging Conversations

In order to build Radically Candid relationships, it's important that you don't try to prevent, control or manage other people’s emotions. Instead, acknowledge the emotions, react compassionately and try to master your reactions to other people’s emotions versus the emotions themselves. This is especially important when you're engaging in challenging conversations. In this guest blog post, Radical Candor Coach Farrah Mitra explains why challenging conversations are difficult and how caring personally and challenging directly can help you master them by…

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Brutal Honesty And Radical Candor

Brutal Honesty and Radical Candor: 6 Ways You’re Getting Radical Candor Wrong and 5 Ways to Get It Right

We have learned something really important from the way that the press sometimes covers Radical Candor. And we want your advice on how to communicate this idea more clearly. We want to learn to describe Radical Candor in a way that is not open to misinterpretation: too often press articles assert that Radical Candor is the same thing as brutal honesty, as front-stabbing, or that it is some sort of license to be a jerk. It is none of those…

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Direct Reports Radical Candor

Direct Reports and Radical Candor: 5 Tips for Giving Guidance and Feedback

This article about practicing Radical Candor with direct reports originally appeared on Deliberate Directions. Your relationships and your responsibilities at work reinforce each other positively or negatively, and this dynamic is what drives you forward as a manager—or leaves you dead in the water. What’s more, your relationships with your direct reports affect the relationships they have with their direct reports, and your team’s overall culture. Like it or not, your ability to build trusting, human connections with the people…

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What’s the Ideal Manager-Employee Relationship?

You may have seen me featured as "The Candid Boss" for The Muse, an online career resource destination. One of the questions I am often asked is, can managers and employees be friends at work? An even more essential question to ask is, what does an ideal manager-employee relationship look like? How is it different from a friendship? The “boss-employee” relationship is relatively new. For most of human history, we accomplished our great collaborative feats through terrible brutality — forced labor. During…

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Rolling Out Radical Candor: Part One

We love working closely with teams rolling out Radical Candor, and offer coaching, training and customized workshops. We can help teach you to: Share the ideas with your team and learn how to tell your feedback stories; Practice key skills like soliciting feedback, offering meaningful praise, and giving helpful criticism; and Create a culture of guidance so that all the burden of feedback doesn’t fall on your shoulders. We also work with leaders to help you build more cohesive teams…

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Radical Candor in the Grocery Store

On Sunday I took my 8 year-old daughter to the grocery store after her Little League game to pick up something for dinner. She and I were both a little tired and grouchy, and beginning to snip at each other. She was cold and wanted to make it a quick trip; I shared, and magnified, her impatience. At one point we were in a narrow section between the olive bar and the bananas and my daughter stopped in her tracks,…

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A Radical Candor Rollout: Interview with Gather

We recently got the chance to talk with another leader who has rolled out Radical Candor on his team, and we wanted to share his experiences with you. Nicholas Miller is the co-founder and CEO of Gather, a company creating event management software for restaurants and other venues. Here’s how he introduced Radical Candor at Gather, and how it has helped them evolve their feedback culture. How did you hear about Radical Candor, and how did you introduce it to…

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How to Turn Feedback into Something You Can Act On

Hopefully you’re out there asking for and getting feedback regularly. That’s great! Now, if you’re getting a lot of feedback, we can pretty much guarantee that it won’t all be high quality, actionable stuff. We’ve said before, “Don’t criticize the criticism,” and we’ve talked about what to do if you disagree with the feedback. But what about feedback that you’re not sure what it means, or how to act on? What do you do with that? We recently got this…

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A Great Start to a Radical Candor Journey

A few weeks ago, we received an amazing email from Samir Sagar, Director at Manubhai Jewellers. He had shared some of our blog posts and videos with his team several weeks prior, and on the day of the email to us, had held a meeting with his five direct reports to ask for feedback. I told my team that I am at fault for not creating an atmosphere in which they can bring their honest feedback ...and that I never…

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Are You An Interrupter?

We talked about one of the most frustrating meeting habits in episode 12 of our podcast -- interrupting! Kim and I gave some tips about how to handle being interrupted in meetings, and Kim explained some of the reasons that cause people to interrupt. Several listeners wrote in to commiserate about being interrupters and asked for our advice on how to stop. I just listened to Episode 12 of the podcast, and it really struck a chord. I have been…

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