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Video Tip: Radically Candid Criticism is Helpful

Radically Candid criticism is helpful. When you are really clear about what's wrong and why, you help the person fix the problem. But you may hesitate to give your criticism when you don't have actual help to offer or when you're worried that you might be wrong. Kim shares tips for overcoming these concerns and giving helpful criticism. Watch the video: https://youtu.be/Ea5KoAqACzY Read more tips for giving helpful feedback or revisit our video with tips for offering helpful praise.

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4 Ways to Help New Managers Succeed

I’ve had a 22 year operational management career, and naturally, I’ve had a lot of new managers in my organizations over the years. ‘New managers,’ in this case, means ‘new-to-management’ not so much ‘new-to-me’ or ‘new-to-the-org.’ I’m talking specifically about people new to the practice of management. Oh yeah, I was also a new manager once, many moons ago as a young Lieutenant in the US Marines. So I really understand the struggles and challenges of being a new manager.…

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Video: A Radical Candor Story

Here's a story about Radical Candor from our evangelist Joe Dunn. Remember that Radical Candor Challenges Directly and shows you Care Personally. Often, you can establish a relationship of caring personally over time, and that will naturally show through in the moment you deliver feedback. You can emphasize this by offering feedback in a spirit of helpfulness. https://youtu.be/5gVUkb71WJY For more tips on giving Radically Candid feedback, check out the following posts: Video Tip for Radically Candid Criticism Video Tip for…

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5 Ways to Encourage Feedback Between Others

We’ve written a lot recently about getting feedback from others and also giving feedback to them. You have to lead by example, so it makes sense to start by soliciting feedback and then to focus on giving it. But real managerial leverage comes when you learn to encourage feedback between others. As just one person, if all the praise and criticism goes through you, you become a bottleneck. In order to foster a feedback culture and ensure that it scales…

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Tips to Avoid Obnoxiously Aggressive Criticism

If you think you've given criticism that was Obnoxiously Aggressive, check out these tips for moving towards Radical Candor! Criticize kindly This doesn’t mean sugar coating. It means seeing your criticism as an act of kindness, meant to help the person improve. If others have rated your criticism as Obnoxiously Aggressive, you’re not showing that you Care Personally. Try to pause for just a moment and imagine the face of somebody you really care about. Bring the kindness you’d show…

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Video: A Ruinous Empathy Story

Many of us struggle with Ruinous Empathy. We want to build and maintain relationships with people, so we don't want to say things that upset them. But if you focus too much on caring personally and don't offer directly challenges when you see something that isn't right, it can lead to far worse outcomes. Reading and listening to stories about Ruinous Empathy will help you understand that others have the same struggles that you have. Hearing how these situations turned out…

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Video: A Story of Obnoxious Aggression

If you've watched our Radical Candor video and wondered about the full stories behind the clips we included, you're in luck! We've got the complete versions to share with you, starting with our featured Obnoxious Aggression story. Obnoxious Aggression means Challenging Directly without showing that you Care Personally. Joe Dunn, one of our Radical Candor evangelists, tells the story of a time he gave Obnoxiously Aggressive feedback in a meeting. We think everyone can relate to how he ended up in…

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The Problem with Career Conversations Today

There are a long list of things that every manager needs to do every day, every week, every quarter, to be successful. One of these, which we’ve been heavily focused on to start, is feedback. We believe that feedback is at the center of what managers need to do to build good relationships and drive performance on their teams. But a manager’s responsibilities do not end there! And with our vision to help people enjoy their work and do the…

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Tips to Avoid Manipulatively Insincere Criticism

If you think you've given criticism that was Manipulatively Insincere, check out these tips for moving towards Radical Candor! Criticize kindly and clearly Just say what you really think. It’s not mean if it’s clear enough. If others have rated your criticism as Manipulatively Insincere, you’re not showing you care or challenging them directly enough. It’s hard to break free from the “if you don’t have anything nice to say don’t say it at all” advice that was pounded into…

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Video: A Radical Candor Story

We think stories are a great way to understand what Radical Candor looks like in practice. And we've heard that you do too! Many of you have asked for more examples of how Radical Candor manifests in different contexts. What do these tough conversations look like when done well? In addition to our video tips from Kim and Russ, we're going to start sharing more real-life stories of Radical Candor to help inspire you to Challenge Directly and show you Care Personally. Here's a video of…

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