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Criticism & Manipulative Insincerity

When you don’t Care Personally or Challenge Directly, criticism is Manipulatively Insincere. Here’s an extreme example. We know you’d never be as bad as the villain in this story, Billy, but we offer it to you as a cautionary tale. Kim once gave a pitch to a venture capitalist — let’s call him Billy — that went horribly wrong. She only got through about half her presentation because Billy asked about a competitor that Kim had never heard of before.…

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Video: You Have Spinach in Your Teeth

If you’re already familiar with the Radical Candor framework, you know that we’ve labeled the axes “Challenge Directly” and “Care Personally”. Radically Candid praise and criticism is high on both of those axes. We also sometimes call them the “Willing to piss people off” and “Give a damn” axes. To really understand how this plays out in each of the quadrants, it‘s helpful to walk through a real-life scenario. Let’s imagine you have spinach in your teeth. How would people…

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