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Video: A Manipulative Insincerity Story

Manipulative Insincerity is the worst of the quadrants in our Radical Candor 2x2 because you don't Challenge Directly or show you Care Personally. Unfortunately, when you or those around you behave with Manipulative Insincerity, it's often reciprocated and difficult to break out of. We shared a story from Joe Dunn last year about Obnoxious Aggression. Now here's a continuation of that story, when Joe found himself in a meeting surrounded by Manipulative Insincerity. https://youtu.be/nu49ePRFmLI Have you experienced something like this? Share your story with…

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Video: The Radical Candor Origin Story

Have you heard Kim tell the origin story for Radical Candor? When she was living in New York, a complete stranger approached her on the street and Challenged her Directly while also showing that he Cared Personally. Kim was amazed by the interaction, and further inspired by the words the stranger left her with: It's not mean, it's clear. Watch the video for the full story: https://www.youtube.com/watch?v=ViLau3YpVLU Also check out episode 2 of the Radical Candor podcast for more about…

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Radical Candor from a School Principal

One of our podcast listeners, Nadia, wrote in to share this story with us and gave us permission to share with you as well. It’s such a great story about advice that Nadia received years ago, that has stayed with her all this time. We’ve re-written her story here: When I was in middle school, so about 15 years old, I was chairperson of the Middle School Council. Each week I met with the principal of my school, Adam Heath,…

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Video: A Ruinous Empathy Story

Kim shares a story about a time that she describes as the worst moment of her career. She learns a hard lesson after being Ruinously Empathetic with one of her employees for a period of several months. Although she Cares Personally and tries to be "nice," her lack of Direct Challenges causes issues for her, for the employee, and for her whole team. Watch her story: https://www.youtube.com/watch?v=uN0DQRqmQNs Listen to episode 4 of the Radical Candor podcast to hear Kim and Russ discuss this story…

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Video: A Radical Candor Story

It's time for some Radical Candor! Russ tells a story of receiving Radical Candor from his Colonel in the Marines. He gets a Direct Challenge that gives him a clear message for how he can improve, and as a result, Russ is able to become a better leader. https://www.youtube.com/watch?v=dTNK70WJc58 What may not be as clear in this version of the story is the way that the Colonel showed that he Cared Personally. This was something that he had done over time…

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Video: Kim’s Manipulative Insincerity Story

Remember that the labels that we use for the Radical Candor framework (Radical Candor, Ruinous Empathy, Obnoxious Aggression, Manipulative Insincerity) are not labels for people. They're ways to describe specific interactions, to help make Radical Candor easier. By sharing stories that show how these types of behaviors come about, we hope to remind you that we all make mistakes and help you learn from ours. Last month we shared a story from Kim about Obnoxious Aggression, and as you know if you've been…

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Radical Candor in Digital Services: Interview with ThreeSixtyEight

Back in December, we learned about another company that has committed to a culture of Radical Candor. ThreeSixtyEight is a digital services company that specializes in creating beautiful design and brand experiences for their clients, and they have made Radical Candor a core value, both for internal and client interactions. Kenny Nguyen, the CEO, reached out to us via Twitter to share his company’s mascot: We were so excited by the ThreeSixtyEight “Radical Condor” mascot and wanted to learn more…

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Video: A Journey to Manipulative Insincerity

We've shared a couple of stories from Russ, telling about a time he was Ruinously Empathetic with his feedback, and then how he shifted to Obnoxious Aggression. What happened next is a common path; his Obnoxious Aggression led to Manipulative Insincerity. You may remember it from Stephanie Usry's story a couple of weeks ago. Watch this video to see Russ's full journey through each of these areas of the Radical Candor 2x2: https://www.youtube.com/watch?v=OT7Dr6Xb7HE It's easy to see how we could all…

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Video: From Obnoxious Aggression to Manipulative Insincerity

Most of us don't consider ourselves to be jerks or rude people. So if we discover that we've been Obnoxiously Aggressive, we're chagrined! Unfortunately, the natural tendency then is to back off the Direct Challenge. Obnoxious Aggression turns into Manipulative Insincerity. In our latest video, Candor Trainer Stephanie Usry tells her stories about following this journey. https://www.youtube.com/watch?v=yaDhSO2j898 Next time you find yourself being Obnoxiously Aggressive, remember this story. Instead of backing off your Direct Challenge, push yourself higher on the Care…

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Video: A Ruinous Empathy Story

Have you ever held back from saying what you really thought at work because you didn't want to hurt someone's feelings? Have you seen something that needed improvement but didn't tell the person, figuring they would realize and fix it on their own? If you said yes to either of these questions, you may be exhibiting Ruinous Empathy. But don't despair! So many of us have made these mistakes. We care about the people we work with, and we don't want…

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